Ideas portal

The first_name and last_name claims required by Aha! are not OIDC conformant, leading to duplicate information in previously conformant JWT tokens. This increases the size of tokens. This can also make it harder to use a common token for Aha! and ...

It'd be really nice if it didn't create the idea as the Zendesk user and just have it show up as a vote from the person who submitted the ticket. Really it should show up as that person who created the idea instead of the analyst who has their Zen...

We recently changed our SSO configuration, but now because there is no bulk edit, I have to edit 100 individuals and switch them from password to SSO.

What is the challenge? I'm getting notifications about irrelevant comments for ideas that impact me What is the impact? Too much noise to signal; I end up unsubscribing which makes me miss any admin questions or status updates Describe your idea P...

This is a very basic, fundamental requirement of any scheduled email distributions for the user themselves as a self serve option... and not an expected admin operation.

We would like the ability to add/edit the layout of the "overview box" in the Idea Portal layout. We have fields that we make public that are based on the idea status. Having those field under the status of the idea would be helpful.

Based on trends we have seen with idea submission, there is generally a few buckets submissions fall into that require an Admin Response. As such, we have drafted positioning templates to expedite a proper response in these situations. It would be...

What is the challenge? I can't search for ideas in my admin panel. I would like to merge ideas that I know they exist. I have to browse the whole list just to find the idea. What is the impact? Saves time. A lot of time Describe your idea We need ...

As a user, I want to use the Draft AI feature within my Ideas portal to draft description statements.

We have managed to setup SSO for internal staff members, but it's currently not possible to accept multi federal. What we need is either a SSO for Microsoft account or multi federated so our customers can seamlessly login with microsoft SSO.