ADD A NEW IDEA

Ideas portal

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Allow Portal Users to update Status

We use a Pending Close status to let the Portal User who submitted the idea know that the issue has been resolved or a new feature has been created. It would be great if the Owner of the ticket could then close the ticket directly or push it back ...
Rich Taylor over 4 years ago in Ideas portal 0 Future consideration

Text box when "Other" option is selected in an Idea Form

Idea forms allow for the user to choose which option. I have also added a choice of "Other." I would like the user to explain the "Other" selection when this is selected. As a workaround I have added a notes field after the selection options and a...
Guest over 4 years ago in Ideas portal 0 Future consideration

Universal Paid Seat Group Owner

We have an admin team set up to manage paid seat groups (as owners) and assign users to those groups accordingly. We recently had someone in that group move to another area and had to update all the paid seat group owners accordingly. Currently we...
Guest over 4 years ago in User management 0 Future consideration

Add the possibility to create Sub pages in the idea portal

We are currently lookig for a way to distribute release notes. Since our customers are using the idea portals it would be ideal to have a subpage in the portal where you are able to share information like release notes (additionally you could also...
Guest over 4 years ago in Ideas portal 0 Future consideration

Display number of votes per users when looking at votes for an idea

Currently when clicking on votes for an idea a dialog pops up that shows a table of voters with name and when they voted. Since we allow more than one vote per user, it would be great if the number of votes where displayed in this dialog as well.
Tobias Lehtipalo over 4 years ago in Voting 0 Future consideration

Employee Account Indicator

It would be cool if there was a way that customers on the portal page could know that they are engaging with an employee from the company. Other than the admin message, there’s no way to tell. Specifically, in the flow of conversation there should...
Yancey Larochelle-Williams over 4 years ago in Ideas portal 0 Future consideration

Allow admins to move Categories above Status Items in Ideas Portal Layout

Prioritize Categories about Status indicators for ease of user interactions
Jeff Whitney almost 5 years ago in Ideas portal 0 Future consideration

Add a field that can be used to house a reference URL

We want our idea submitters to review information before making a selection (specifically, detailed user personas). (in the case you want users to look at information before finishing the form). After accessing the URL, the user should be able to ...
Guest almost 5 years ago in Ideas portal 1 Future consideration

Allow GitHub users to pass through their credentials to an Idea portal

We have a large open-source community that uses GitHub to interact with us and who has privacy concerns (the anonymous setting for the portal not believed to be adequate). Ideally, our open-source community would be able to pass through their GitH...
Lisa Stidham almost 5 years ago in User management 0 Future consideration

Users without surname cannot be added.

In some cultures people have only first name. The Surname field is required by default and it causes problems with creation of new seat.
Guest almost 5 years ago in User management 0 Future consideration