Ideas
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8
VOTE
Zendesk: Private Comments should remain private.
Currently, when an Idea is created from Zendesk, all comments from the Zendesk ticket are added to the idea. This includes private comments in Zendesk that should remain private. At the very least, Private comments from Zendesk should be excluded ...
2
Future consideration
2
VOTE
Private comments should be visible to everyone in an Organization
We often collaborate with multiple stakeholders at our customer when building requirements for ideas. Currently, private comments are only visible to the creator of the idea and internal users. Other users at the same customer Organization lose vi...
0
Future consideration
4
VOTE
6
VOTE
Allow an Admin Response for Ideas that are "Unlikely to be..." or "Will not be Implemented" without exposing the idea to the Ideas Portal
Sometimes we will receive an idea that is either inappropriate for our product or we just have no plan to implement in the future. It would be great if we could give an Admin Response in this case as currently the submitter does not receive notifi...
1
Future consideration
1
VOTE
Include linked ideas promoted to stories in workflow automation
Who would benefit? Anyone who promotes ideas to features What impact would it make? help automatically set feature type and automate portfolio segmentation in a less manual way How should it work When an ideas is promoted to a feature, allow the f...
0
Future consideration
6
VOTE
Distinguish Embedded Image & Attachments in Aha API
Hello,I am using the APIs provided by Aha to integrate Salesforce Idea Exchange with Aha.I am not using the Salesforce integration provided by Aha.I use the Ideas and Idea Comments API predominantly to integrate the ideas and idea comments from Sa...
0
Future consideration
3
VOTE
Allow for auto-creation of organizations from fields other than email domain
For teams that work with internal stakeholders, creating and maintaining organizations based off of the email domain doesn't always work as the email domain for those contacts will usually be the same. We need a way to group feedback from contacts...
0
Future consideration
4
VOTE
Resource capacity leveling for individuals and Teams
Add leveling options for as soon as possible (front loaded), Level across the duration, As late as possible (back loaded), and Manual. Currently, leveling is only front loaded which makes it difficult to manage a resource who spends 10% on support...
1
Future consideration
6
VOTE
direct link to Ideas submission form with product pre-selected
I have a multi-product Ideas Portal. One Product team would like to be able to send their customers a link to the portal that drops them directly into the ideas submission form for their specific product (ie not requiring the customer to select th...
2
Future consideration
1
VOTE
Able to report on aggregates of linked Organization/Accounts without double counting
Who would benefit? Field curators What impact would it make? Could rely on revenue impact of feedback How should it work? Should be able to pivot on feedback to aggregate the total spend of Organization (SFDC) Account linked to Opps without double...
4
Future consideration
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