Ideas

What is the challenge? The current voting mechanism for Aha!Ideas lacks clarity and actionable feedback, leading to confusion among product stakeholders. The binary "Vote" option does not provide sufficient context or guidance to requesters, res...

What is the challenge? When thousands of orgs and contacts, it can be difficult to do cleanup and keep records merged. What is the impact? We end up with inaccurate reporting when there are duplicate contacts and orgs associated with votes...

What is the challenge? You can add a custom field on epics, features, etc. for "Idea categories". When an idea is promoted, the idea's category will be copied to the epic or feature automatically. This can be mapped one-way from Aha! to Jira to ...

When promoting an idea to an Epic (or feature), the Description Field template you have associated with the Epic workflow does not load automatically. This presents a problem in that you are allowing a way to create an Epic that bypasses the disci...

What is the challenge? Users don’t receive any notifications when their comments are Liked. This makes Likes essentially invisible to the comment author, reducing their usefulness as a signal of agreement or engagement. What is the impact? ...

What is the challenge? Idea categories are commonly used as a trigger for an automation - for example, assign idea to a specific Aha! user based on the idea category. When you use the categories field in an automation, the hierarchy of categories ...

What is the challenge? I want to see the columns I need in the idea list and filter by certain ones without having to find the saved view someone else created to do that What is the impact? I have to navigate to the saved view, this wastes time. O...

What is the challenge? I am currently unable to report on idea comments or mark idea comments as 'responded-to'. What is the impact? Our product managers are unable to have a report to see when new comments are added to their ideas and they're una...

In this use case, ideas for multiple products are gathered in a single portal and linked to a single workspace for triaging. The team wants to filter the exploration view by custom fields. In particular, these are custom fields created for product...

What is the challenge? AI-powered theme analysis for ideas is very useful, but it's not easy today to understand themes for a particular organization or segment. What is the impact? CSMS, product teams, etc. need a data-driven understandin...