Ideas

What is the challenge? Currently, when a new idea is linked to a record in Salesforce, the page refreshes. What is the impact? If this happens while the Salesforce user has an open chat or call in the Salesforce interface, this can disconn...

What is the challenge? I'd like to have the option to restrict statuses/workflow transitions based on promotion status or non promotion status of an Idea. Specifically, I'd like to turn off the currently default situation in which an idea can be "...

What is the challenge? We need to simplify our Ideas intake - with some prefilled fields on the Ideas form What is the impact? It impacts several hundred employees who submit ideas to engineering teams Describe your idea We want to send users a UR...

Our organization has multiple prioritization views saved for our ideas and multiple people make changes to these views over time. We would like to view the history or an audit trail of these changes to the prioritization view (e.g. when someone ch...

The ability to create email templates for thank you, status change, admin response and new comment events is really powerful but it would be great if some additional variables could be brought out to personalise the experience even further. So far...

What is the challenge? Users cannot see the submitter's email address or domain on an Idea What is the impact? Users have to navigate through the idea to a report to see the information Describe your idea I would like to be able to add the submitt...

Who would benefit? Product Managers/Owners What impact would it make? Improved communication How should it work? As customer feedback is entered as an idea, it is assigned to the associated Product Manager. There is no notification that a new idea...

As a Product Manager, I would like to control which products can have ideas. There are a couple of way to provide this capability: disable ideas on a product-by-product basis, restrict ability to create ideas within the portal by user or role, rem...

What is the challenge? In order to drive more engagement and keep people up to date with feature requests that they are or should be interested in it's often required to add them as followers, if you mention someone in a comment it would make sens...

What is the challenge? Currently it is not possible to share the ideas exploration page as a web page after saving the view. What is the impact? Inability to share with managers, etc. unless they have reviewer access to Aha! Describe y...