Ideas portal for Help centre, end-user support knowledgebase
Our ideas portal is the go-to for crowd sourcing customer ideas, and will soon be the place we host our release notes (cool feature btw!) We still maintain a help centre from another provider, which currently contains our support knowledgebase, us...
John Hopkin
over 2 years ago
in Ideas portal
3
Future consideration
I need to retrieve an Idea information (id, votes) via GET /features/id
Customers using API integration scripts will benefit a lot from this functionality. My script is based on individual Feature retrieval via API, but to get a linked Idea and its votes number I have to perform a number of sub-requests, which makes m...
Guest
over 2 years ago
in API
0
Future consideration
We use the Saved Views for the Feature List as a prioritized Single List of Work for different team members.
However, when we update the order of Features, the list doesn't auto-update for them. They have to refresh the page.
This can be problem...
Guest
about 8 years ago
in Features
3
Already exists
Increase available text area in system broadcast when an image is not specified.
The new broadcast message format looks good when an image is specified, however when an image is not used it would be great if the message text could expand to make better use of the available space.
Justin Woods
about 8 years ago
in Account settings
1
Unlikely to implement
Capacity planning - Let me switch between week numbers, week starting, and week ending dates
For me, it's difficult to use week numbers when trying to enter the number of hours I need to assign for a resource. My project plans use actual dates, not weeks, so I would rather use the week starting date. The way the capacity plan page current...
Jeffrey Heilbrunn
over 2 years ago
in Capacity planning
0
Future consideration
Include Scorecard configuration for voting in the ideas portal
I would like to include a slimmed down version of the feature scorecard in the ideas portal so I can extract more use case information of the idea which will help me score it at the feature level.
Guest
over 5 years ago
in Ideas
1
Unlikely to implement
Provide ability for the "hover help" for custom tabs
The custom fields enables you to add hover help for users through the "description" section for that field. Being able to do so for tabs would be great. We are using separate tabs depending on the "type" of the record and this would enable us to p...
Rachel North
over 2 years ago
in Account settings
0
Future consideration
When I bring in stakeholders to help with the scoring, it would be nice to have the description of the specific metric in the score show the score dialog. Having it there helps to make sure you are thinking about the metric appropriately and clari...
Guest
over 5 years ago
in Features
0
Already exists