When using the Zendesk widget, occasionally one of my support reps will put an idea under the wrong product in our product line. After I have reclassified the idea under the right product, the ID stays the same which seems to be confusing for supp...
Eric Blackwell
over 8 years ago
in Ideas portal
3
Will not implement
I have a lot of odds and ends of features and ideas that are never going to be implemented that I have no way to archive. I keep filtering them off lists, but if I adjust settings they pop back up. I would love to keep a record of them but not hav...
Guest
almost 10 years ago
in Features
3
Already exists
As a dashboard user, I should be able to sort Lists just like I can when accessing a stand-alone list.
Currently, if we add a List as a Panel in a dashboard, the sort function is not available. This is a loss of functionality when compared to working with a stand-alone List and is not the expected behavior for a user interacting with any form of Li...
David Barber
over 1 year ago
in Roadmaps
0
Future consideration
Easily create relationships for traceability on dependent or related features. Manual editing via a dialog box is old-school and very time consuming when working on large products.
Guest
almost 5 years ago
in Features
2
Already exists
In Jira there are multiple types of issues in an EPIC with Story points: User Stories for development and will be released into Production Tasks for all items that is not released in Production (documentation, support, investigations, etc.) Bugs e...
Our business strategy team receives cost estimates instead of story points and time. Since story points and hourly pay rate can vary across different teams working on the same features, being able to see how cost estimates roll up from features to...
Add an optional comment when changing the status of a record
It would be really nice if you could add a comment tied directly to a status change. For example if you set something to shipped or will not do, a little text box shows up to let you enter an optional comment to supplement why you changed the stat...
Todd Meyer
over 3 years ago
in Features
0
Future consideration
Add new idea by email with fields filled from an email template
Use case: the customer support and the sales department use another tool to capture customer communication. When they receive a suggestion, they log it in a template that sends an email to the PM team tool. Info like category and urgency level is ...
Magalie Allard
about 10 years ago
in Ideas portal
0
Unlikely to implement