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Incident/issue report

What is the challenge? When incident happens with software system, like to prepare a report which then can be promoted to work item What is the impact? Describe your idea Template for incident report
Guest 20 days ago in Notes 0 Future consideration

Contacts to show all ideas associated

What is the challenge? When i search for a contact in Contacts, I cannot see ideas raised by this person What is the impact? cannot quickly view ideas raised by a particular customer Describe your idea When i search for a contact in Contacts, I ca...
Guest 21 days ago in Ideas 0 Already exists

Milestone Dates: Could we introduce a feature that retains the original milestone date, but also displays an arrow and a new icon when the date is changed?

What is the challenge? if the milestone date has changed, our team wants to be able to see both the old and new date. What is the impact? unable to see the date change when a project gets delayed Describe your idea have an icon for the original da...
Guest 21 days ago in Features 0 Future consideration

Add JSON format to preformatted style

What is the challenge? In a knowledge base document, in a code block with the preformatted style applied, there's no option to select JSON as the format. JSON content is frequent in knowledge base documents, especially about API functionality. Wha...
David about 1 month ago in Knowledge base 0 Future consideration

Allow for bulk input of tags

What is the challenge? Tags can be added from the account settings > tags area, but they can only be input individually What is the impact? Since we do not allow for bulk loading of tags input can be tedious Describe your idea Similar to how Ah...
Kristina Gass about 1 month ago in Account settings 0 Future consideration

Allow card customizations within dependency visualizer

What is the challenge? When visualizing record relationships users would like to customize the card display What is the impact? Unable to see record information at a glance Describe your idea Allow users to customize cards within the dependency vi...
Kristina Gass about 1 month ago in Strategy 0 Future consideration

Display release progress bar on epic/features board

What is the challenge? When working on the epics/feature board, I need to see the release progress for each without needing to click on the release name to see the progress. We have multiple releases that are in progress at any given time and this...
Mike Levinson about 1 month ago in Features 0 Future consideration

Merge Ideas Portal Users

Who would benefit? Portal Administrators and Community What impact would it make? This would allow portal admins to ensure users are only able to vote once per idea rather than multiple times by registering more than one email address and/or corre...
David W 10 months ago in User management 2 Future consideration

"Start numbering at" or "Continue numbering" option for ordered lists

What is the challenge? We currently have no way to set the beginning number of an ordered list What is the impact? Limited options for intersplicing media in step lists, broken lists Describe your idea Just need a "Start numbering at" or "Continue...
Jeremy Bruno 8 months ago in Notes 1 Future consideration

Allow automation rules to update Goal/Objective/Key result progress based on custom fields

What is the challenge? On other record types, you can update the progress based on data in custom fields on the record, but currently it's not possible for Goals. Additionally, it's not possible to create automation rules for Key Results. What is ...
Stephanie Lechner 3 months ago in Strategy 2 Future consideration