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Install new fonts for Knowledge Base

What is the challenge? We would like to use a Knowledge Base for external user access; however, without the ability to use our branded font, it is a challenge What is the impact? Misalignment with branding materials Describe your idea We would lik...
Jeff Bye about 2 months ago in Knowledge base 0 Future consideration
134 VOTE

Automation actions to have 'same as' to copy field values

Currently if I need pass on a field value from one field to another, there is no easy way, but to create separate automation rule for each value. Which is not optimal and will have to create 10 rules for 10 values and if a new value is entered nee...
Jyothirmayi Talaparthy almost 4 years ago in Application 9 Future consideration

Embed a webpage within a Note in a KB

What is the challenge? When creating documentation to share in a Knowledge Base, sometimes you want to include information from another site. Currently you have to either : Copy and paste that content into the KB, so you have to maintain it in two...
Emily Yankush 3 months ago in Knowledge base / Notes 1 Future consideration

Update Now, Then, Later Roadmap to Remove Old Features

What is the challenge? Now, Then, Later Roadmap doesn't auto-hide "old" features, capabilities, etc. that are no longer relevant. It only allows you to enable a "rolling" X days from now or older. While you can subsequently add a "feature due date...
Guest about 1 month ago in Roadmaps 0 Future consideration

Add releases as an option to the now, near, later roadmap

Who would benefit? Roadmap users What impact would it make? We use releases to indicate the experience being delivered How should it work?
Guest 4 months ago in Roadmaps 2 Likely to implement

Language support in Free Text (Idea) fields in ideas portal

What is the challenge? As a multinational company we have clients in 22 countries where many are not english speaking. Although some (limited) language support can be enabled for forms, input data is always displayed in the language of the user wh...
Martin W 11 days ago in Ideas 0 Future consideration

Support any language in ideas portal

What is the challenge? As a company serving a customer community across 22 countries the number of languages that can be supported is inadequate What is the impact? Inability to roll-out to all countries limiting the use of Ideas as well as necess...
Martin W 12 days ago in Ideas 0 Future consideration

Customize navigation in accounts with only Aha! Ideas

What is the challenge? There is a fixed menu in the licence which can not be modified What is the impact? Inappropriate or unwanted use of functions Describe your idea When using Roadmaps licence, the menu options available can be customised but t...
Martin W 12 days ago in Ideas 0 Future consideration

Explore Ideas only show "Group 1" "Group 2".... "Group 24"

What is the challenge? Can't easily identify why things are grouped together What is the impact? Medium Describe your idea Have the AI capable of handling more posts
Guest 12 days ago in Ideas 1 Already exists

Remove Will not implement status from priority lists

What is the challenge? Stories/Features marked as Will not implement are showing in the priority lists What is the impact? If its listed as will not do then its not a priority Describe your idea Allow users to determine what status of features sho...
Guest 12 days ago in Features 0 Future consideration