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1
VOTE
Automation rules to include custom fields from advanced custom layouts from a workspace
What is the challenge?
Currently, custom fields on advanced custom layouts aren't available on workspace or product line automation rules. Only custom fields from workspace layouts are available in automation rules
What is the impact?
Cann...
0
Future consideration
2
VOTE
Improve Webhook Processing Speed & Consistency
What is the challenge?
At times, events captured by the webhook can take up to an hour to be received. This delay is inconsistent - sometimes responses are near real-time, other times significantly slower.
What is the impact?
Delays in rec...
0
Future consideration
2
VOTE
Support all knowledge base fonts in internal Aha! notes
What is the challenge?
Currently you can set the fonts "Inter" or "Ret Hat" in your knowledge base, not but in an Aha! note
What is the impact?
Confusion over supported fonts/the inability to visualize the knowledge base font within Aha!
...
0
Future consideration
2
VOTE
2
VOTE
Support script templates for different user types/personas in the same study
What is the challenge?
Currently a study can only have one script. Interviewing different user types/personas can often require a different interview structure with persona-specific questions. Currently, this has to be built into a single script...
0
Future consideration
3
VOTE
Visually indicate when a field has been renamed from a list report column
What is the challenge?
When customers raise reporting questions and share screenshots, it's difficult to know when they have renamed standard fields or where they're using custom fields
What is the impact?
More back and forths troubleshoot...
0
Future consideration
7
VOTE
Ability to support kb URLs with custom subdirectories (slugs) for different user groups/languages
What is the challenge?
We have several documentation sets in Aha! Knowledge serving different user groups and languages, but right now we can only configure a single base URL for each knowledge base. We need to publish different content (sometim...
0
Future consideration
2
VOTE
Add more than 5 goals to a Discovery Study
What is the challenge?
Currently you can only have 5 goals defined for a study.
What is the impact?
It is not possible to capture additional goals for a single study for larger studies with many goals defined
Describe your idea
Incre...
0
Likely to implement
2
VOTE
Citation links to AI-generated Discovery insights
What is the challenge?
Users want to easily be able to trace why AI provided certain insights so they can be assured of AI accuracy.
What is the impact?
By connecting responses to real data, citation links build trust and confidence in AI-...
0
Future consideration
2
VOTE
Identify customer pain points from Zendesk tickets > use to schedule Discovery interviews
What is the challenge?
Companies use Zendesk to manage email communication with customers. It is really hard for PMs to index across all the tickets and pull out common pain points from customer tickets to ask questions and organize feedback tre...
0
Future consideration
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