Discovery

What is the challenge? Large volumes of customer feedback is often spread across many external systems (surveys, in‑product feedback, support tools, data warehouses, etc.). Today Aha! AI can only reason over data that is stored in Aha!, so feedb...

What is the challenge? The only way to export insights / highlights is within PDF or PNG. This is effectively useless in image format. I need to be able to see this data in a csv What is the impact? the insights can be more useful for the ...

What is the challenge? It is hard to spot the section where you can quickly type or paste your interview notes within Aha! Discovery What is the impact? This causes confusion and slows users down Describe your idea Make it clearer wh...

What is the challenge? As our teams increase use of Aha! Discovery, we are finding that it would be helpful to copy/duplicate an existing interview's details to then update further, rather than starting from scratch each time. What is the im...

What is the challenge? Some of our research sessions are large focus groups (15-25 people). It causes friction when I can only add 10 participants. Additionally, it's frustrating that the transcription AI doesn't detect the number of speakers. ...

What is the challenge? Teams conducting interviews often have very structured questions/tasks that they want to work through during and interview, and results that they want to analyse. During an interview the team conducting the discussion may ...

What is the challenge? There is a selection of highlight types within Aha! Discovery: learnings, quotes, responses, etc. This means users are more likely to choose the wrong one What is the impact? Users sometimes tag the same content as b...

What is the challenge? The list of selectable Modes in Aha! Discovery is limited to: Document analysis, Focus group, In person, Observation, Phone & Video. What is the impact? This can be limiting, meaning you need to compromise and al...

What is the challenge? Create highlights prompt on an Aha! Discovery study suggests highlights across a study but does not automatically populate the report output What is the impact? Manual work to generate a report output Describe yo...

What is the challenge? Currently, when you're viewing an interview in the details page where it shows the video and transcript there is no way to open and view the interview record drawer to update its status. What is the impact? Cannot up...