Knowledge bases
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Future consideration
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1
VOTE
Add ability to control the number of levels shown in a table of contents
What is the challenge?
The Knowledge Base allows formatting of up to 6 heading levels. These will currently all show in a table of contents. This is too many
What is the impact?
The table of contents becomes way too long where most people ...
0
Future consideration
2
VOTE
4
VOTE
Allow AHA Knowledge's Preformatted object to Copy Code Snippet
What is the challenge?
Currently, when documenting SOAP or XML request/response examples inside Aha! Knowledge, the preformatted object (used for code blocks) does not allow for direct “copy” functionality. Users must manually highlight text, wh...
0
Future consideration
8
VOTE
Ability to support kb URLs with custom subdirectories (slugs) for different user groups/languages
What is the challenge?
We have several documentation sets in Aha! Knowledge serving different user groups and languages, but right now we can only configure a single base URL for each knowledge base. We need to publish different content (sometim...
0
Future consideration
8
VOTE
Add AI query and summarization tools to the backend of Aha! Knowledge for internal authoring
What is the challenge? AI summaries exist on the frontend for customer use, but there’s no equivalent for writers working in the backend. What is the impact? Writers can’t easily query existing content, identify where updates are needed, or scale ...
0
Future consideration
3
VOTE
Add Date Insertion Shortcuts in Documents
What is the challenge?
While recent updates have improved shortcut functionality, there is still no quick way to insert dates into a document without manually typing them. This is a feature I frequently used in Notion, where typing commands like...
0
Future consideration
10
VOTE
Add bulk export options to Aha Knowledge
What is the challenge? Aha! Knowledge has limited export options (esp bulk exports), making it difficult to back up or repurpose content. What is the impact? Lack of export functionality limits backups and content sharing options. Describe your id...
2
Future consideration
5
VOTE
Individual Reviewer Permissions for Knowledge Sites
What is the challenge?
Cannot set different individual permission levels for users within the same permission group on Knowledge documents. When workspace document access is set to "Edit" for one group of Reviewers, all Reviewers inherit edit pe...
0
Future consideration
1
VOTE
Display the total number of search result pages in the Knowledge Base search results
What is the challenge?
Currently, when searching in the Knowledge Base, only the current page is shown, along with Previous and Next buttons. Users have no visibility into how many total result pages exist.
This created several challenges:
U...
0
Future consideration
15
VOTE
Bulk edit workspace sharing permissions on documents
What is the challenge? I have a need to hide a folder of documents in my Knowledge Advanced hierarchy. I am working on a new idea. And I am laying it out in notes under a folder, to keep the thoughts together. I don't yet know how many documents I...
0
Future consideration
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