Knowledge base

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Allow knowledge bases to be embedded in webpages and products

What is the challenge? Currently you cannot add a knowledge base to a webpage or web-based product. What is the impact? This means users need to navigate to a separate webpage from what they may already be using. Describe your idea Allow ability t...

Chris Quigley 9 months ago in Knowledge base 0 Shipped

8 VOTE

Publish the same note to multiple KBs

What is the challenge? Currently a note can only be published in a single KB. Users need to publish the same note to multiple KBs when: It is a different audience needing the same info They set up different SSO methods per KB. How would you solve ...

Emily Yankush 10 months ago in Knowledge base / Notes 1 Shipped

7 VOTE

Allow custom footer to KB pages

What is the challenge? Certain copyright, legal, etc. information must be included on each KB page. Right now, this text would need manually added to the bottom of each article. If it ever needed changed, each article would need edited. What is th...

Emily Yankush 9 months ago in Knowledge base / Notes 2 Shipped

7 VOTE

Edit the documents in a KB outside of the existing parent line

What is the challenge? Currently when you create a knowledge base , you select the root document to publish. Any child notes nested underneath it are included as well. There is a need to edit the documents in a KB in a broader way. How would you s...

Emily Yankush 9 months ago in Knowledge base / Notes 0 Shipped

1 VOTE

Allow Setting the Knowledgebase Homepage Meta Title

What is the challenge? The knowledgebase title is set to "Home Page" and cannot be customized. What is the impact? Vague title in the browser tab, SEO Describe your idea A field to set the title of the KB homepage

Daniel Radman about 2 months ago in Knowledge base 0 Shipped

6 VOTE

Separate permission for publishing to a KB

What is the challenge? Knowledge base content can be stored in the same workspace the product team uses to set strategy, track features, etc. However, just because someone has the ability to edit Roadmap data does not mean they should have the abi...

Emily Yankush 9 months ago in Knowledge base / Notes 0 Shipped

1 VOTE

Move to front confirmation to delete comment conversation

What is the challenge? In a note, if you expand an image to a modal pane and then delete a comment conversation on the image, the confirmation to delete the conversation appears behind the image modal pane but remains hidden from the user, who onl...

David 2 months ago in Knowledge base 0 Shipped

4 VOTE

Allow for custom domains for KBs

What is the challenge? Customers would like to configure a custom domain for their KBs. How would you solve it? Allow the user to specify a custom domain, similar to what already exists for ideas portals. What impact would it make? Easier access t...

Emily Yankush 10 months ago in Knowledge base / Notes 0 Shipped

1 VOTE

Embed Loom videos in a note

What is the challenge? Videos created in Loom need to be shared in a KB. Currently they cannot be embedded directly in a note. What is the impact? The user must download the video from Loom and upload it to Aha! Videos are then stored in two diffe...

Emily Yankush 3 months ago in Knowledge base 0 Shipped

3 VOTE

Add document tags to API

What is the challenge? When retrieving document data through the API, tags are not included What is the impact? API users Describe your idea Include tag data when using the API for documents

Jeanette Resnikoff 9 months ago in Knowledge base / Notes 0 Shipped

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