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Training

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Track and make available the history of knowledgebase searches a user preforms

Who would benefit? Users, new users What impact would it make? Very helpful in terms of assisting overall learning. Could easily find things that didn't make sense the first time discovered or that retrospectively seem more relevant than expected....
Guest about 1 month ago in Training 0 Future consideration

Modern AHA Online academy

Who would benefit? Prospective clients What impact would it make? Major How should it work? You migrate your learning content to an online learning academy, For example https://nowlearning.servicenow.com/ provides a place where interested persons ...
Guest 3 months ago in Training 0 Future consideration

Create an exhaustive, singular list of all permissions held by an Aha! workspace owner

In the Aha knowledge portal there should be a list of everything a user who is granted "owner" permissions can do. Currently one has to navigate between several lists- such as the one for ideas and roadmaps. Automations, however, isn't a feature o...
Suzie McCarthy 5 months ago in Training 0 Future consideration

Exam Format

Not being able to easily go backwards and forwards in the exam for the certification program is frustrating. Being able to re-review my work would have been better.
Guest 11 months ago in Training 0 Future consideration

A better way to find Aha! on the internet

Aha as a brand is killing the product and experience, as I can't find anything on the internet by searching for Aha!, or Aha, or Aha product management. I can't find forum posts, help articles, examples of workflows, nothing.. I tend to prefer inf...
Guest 12 months ago in Training 0 Future consideration

Aha! Roadmaps initial set up basics

GOAL: Provide a guided tour with hands-on activities for how to set up your initial workspace configuration | CLASS MATERIAL IDEAS: Walk through end-to-end basic setup steps of company parent line with product workspaces, Hands-on activities with ...
Matt Case over 2 years ago in Training 0 Future consideration

Aha! Develop training

GOAL: Offer training on Aha! Develop | CLASS MATERIAL IDEAS: Capacity planning, Extensions, Methodology use cases: Sprint planning, Kanban workflow board, ...
Julie Price over 2 years ago in Training 1 Future consideration

Aha! Ideas training class

GOAL: Training on Aha! Ideas | CLASS MATERIAL IDEAS: Idea portal best practices, Empathy sessions, In-app feedback.
Julie Price over 2 years ago in Training 0 Future consideration
138 VOTE

Advanced functionality training

GOAL: Provide training on more advanced functionality | CLASS MATERIAL IDEAS: Capacity planning, Budgeting, Advanced administration Automations Worksheets Custom tables Integrations (Dev tools, Confluence etc.)
Julie Price over 2 years ago in Training 1 Future consideration

Academy classes in different timezones

GOAL: Offer classes in timezones outside of North America | TIMEZONES: BST, AUS, IST.
Julie Price over 2 years ago in Training 1 Future consideration