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Status Future consideration
Categories Training
Created by Guest
Created on Jan 22, 2024

Track and make available the history of knowledgebase searches a user preforms

Who would benefit?

Users, new users

What impact would it make?

Very helpful in terms of assisting overall learning. Could easily find things that didn't make sense the first time discovered or that retrospectively seem more relevant than expected.

How should it work?

A logged in user would have all knowledgebase searches tracked. Add a way to view the history, including the articles viewed and date viewed, so a user can easily browse backward to find relevant articles.

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