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Status Future consideration
Categories Training
Created by Chris Quigley
Created on Mar 20, 2024

Create System field list / Data dictionary

What is the challenge?

Aha! has a lot of fields and it is not always clear what they are do or are used for.

For example: "record last active" -- This does not just return the date a record was updated but also the date any of its related child records were updated.

How would you solve it?

Create a KB article which lists the fields and explains how they work.

What impact would it make?

Having a system field list would allow users to quickly identify what each field is used for.

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