Salesforce

What is the challenge? When viewing feedback in Salesforce, tables don’t render very user-friendly. It would be helpful to have a link to the portal view of the item for quicker review. What is the impact? The Salesforce plugin renders tab...

What is the challenge? The current salesforce plugin does not support rich text fields well. What is the impact? This makes for a poor and confusing viewing experience for those trying to submit proxy votes. Describe your idea Better...

What is the challenge? Today, the Salesforce–Aha! integration automatically excludes Ideas in a shipped status from search results by default. This creates confusion because those same Ideas can still be found if a user manually selects the ship...

What is the challenge? If a KB visitor reviews the documentation and is not able to find the answers they need, we want to provide them two options for getting further help: Submit a Salesforce case directly from the Knowledge Base Open up a chat ...

What is the challenge? In Salesforce if I merge an account into another account any ideas that were linked on the source account are transferred over to the target account. On the Aha! side, the link in the proxy vote to the account still points b...

Who would benefit? Everyone What impact would it make? Allows for further data collection from SFDC in Aha! How should it work? Similar to how other SFDC fields are currently mapped in today's configuration.

Who would benefit? Sales/Field teams What impact would it make? Significant. How should it work? As an admin, I want to filter out ideas with a specific status from the search ideas through SalesForce integration. This will make it easier for the ...

Who would benefit? All aha admins integrating with salesforce What impact would it make? remove reliance on interaction with SFDC admin for information gathering How should it work? Currently, error messages show up in the log like " Error 13 Feb ...

Who would benefit? Customer-facing teams (e.g. account managers) What impact would it make? It would allow team members primarily using Salesforce to pull reports on areas of the product that are important to the accounts/customers they manage. Ho...

As a user, when I am searching for an idea through the Salesforce integration, I would like to see if the idea was promoted before selecting it.