Jira

What is the challenge? If I am using an integration template to manage multiple Jira projects which can have parent/child records spanning multiple Aha! Workspaces (many to many relationship), If I add a child record from one Jira project to an in...

What is the challenge? Out-of-the-box Jira field values cannot be synced, causing the inability to bidirectionally sync that field between Aha and Jira. What is the impact? Aha is meant to be the singular solution for Product teams to set their st...

What is the challenge? When mapping Components in Jira to a predefined choice custom field in Jira, you are not given the option to map the values. If there is a failure in the import due to this field, no record or error information is displayed....

What is the challenge? If you introduce Version<>Release mapping to an existing integration or you link a record to an existing Jira record, subsequent updates are creating a new Aha! release (linked to the Jira issues's Fixed Version) but t...

What is the challenge The JIRA ID and JIRA Key are reportable attributes within Aha! and they were recently updated so they could be filtered in the reports. However, I need to reference these fields for custom calculations. What is the impact? I ...

What is the challenge? Records are being skipped in the Jira integration if they are linked to a parent record in another workspace. This happens specifically when the webhook to create the child record includes the parent record. What is the impa...

What is the challenge? When users use the "Update Records" action in the Jira integrations, sync failures are logged as Sync errors without mentioning which record failed to update What is the impact? Users are not able to troubleshoot and address...

What is the challenge? Companies that use both Jira and Aha! ideas must go through extra steps to send information between the two systems. For example, if a small fix comes in as an Aha! idea, it must first be promoted to a feature or requirement...

The new Epic/Parent link field for Jira is only supporting for NextGen projects. Classic projects need to be supported as well.

Who would benefit? Anyone using Jira integrations What impact would it make? "Parent Link" and "Epic Link" fields have been replaced by a new "Parent" field in Jira. By recognizing this new field, integrations will not break and can use the new fu...