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Webex CCE - Upgrade/Maintenance and updates Portal

What is the challenge? Customers unhappy with our notifications of maintenance and upgrade changes. What is the impact? Customers have been impacted by lack of communicaitons to them about upgrades etc, that impacted their business. Describe your ...
Guest about 11 hours ago in User management 0

In Ideas - display the votes with the user's name, rather than just their photo

What is the challenge? When viewing votes on an item in Ideas, you only display the profile photo. This makes it difficult to see who is voting on this. What is the impact? It's hard to see who is upvoting the items Describe your idea Add name or ...
Guest about 14 hours ago in Ideas portal 0

Reward ideas portal interactions

What is the challenge? Currently, it's a challenge for single users to interact with ideas Portals because they think that one vote or idea might not be impactful or consider by the portal owner, and although the previous statement is partially tr...
Victor Herrera 8 days ago in Ideas portal 0 Future consideration

Proxy Vote with a named Organization Contact should be visible "to that Organization"

What is the challenge? Currently an AHA internal user can proxy vote but that idea does not automatically become visible to that Organization unless it is set to "visible to all" What is the impact? Cannot isolate ideas between customers Describe ...
David Goodwin 18 days ago in Voting 0 Future consideration

Notification when admin response edited

What is the challenge? We are using the admin message as a change log to provide customers a history of what is going on behind the scenes with an idea until it becomes a feature. Updates to the admin message do not provide a notification to the v...
Jerimiah Rudden 21 days ago in Ideas portal 0 Future consideration

Custom Field formatting enhancements on Idea portal for prefix to display and decimal for both the create view and edit view

What is the challenge? How would you solve it? Custom Field formatting What impact would it make? Portal to display formatting on custom fields. Currently it's only a numeric field and in order to communicate to users what information needs to be ...
Karla Johnson 22 days ago in Ideas portal 1 Future consideration

Custom Notifications for Ideas Portal

What is the challenge? Our customers can't get notified when a new discussion is posted in our Ideas Portal, some customers are adamant about responding to other customers and often forget until they get the weekly summary. How would you solve it?...
Vincent G about 1 month ago in User management 0 Future consideration

A single Ideas Overview dashboard for an ideas portal integrated with multiple workspaces

Who would benefit? Aha users What impact would it make? It helps the business leadership team to look at the ideas statistics belong to different workspaces but a single product family under one umbrella How should it work? The same functionality ...
Ranjit Varghese about 1 month ago in Ideas portal 0 Future consideration

Add "Add Proxy Vote" button in the Proxy Vote tab

Who would benefit? People trying to add Proxy Votes to Ideas What impact would it make? Eliminate confusion on how to make a vote How should it work? Like the Comments tab in the Portal where you can click "Add Comment," a similar button is under ...
Tommy Oakes about 1 month ago in Voting 0 Future consideration

Ideas portals in an iframe support login in Safari

Who would benefit? Product teams who embed their ideas portal in another website. What impact would it make? Our portal users in Safari would be able to access the embedded portal and leave feedback. We currently need to give them a link to access...
Kelly Sebes about 1 month ago in Ideas portal 0 Already exists