Ideas

What is the challenge? When you're in the portal, you see the ideas based on your visibility. It would be helpful to understand what a customer sees. I'd like to see what the portal looks like as a user where some ideas are hidden because I'm not ...

What is the challenge? There currently is not a way to get the promoted record's assigned user to match the assigned user on the originating idea What is the impact? Assigned users must be manually updated Describe your idea. Either provide a se...

What is the challenge? Idea workflow status change approvals are now triggered when workflow reaches the source status and not when the transition with approval is requested. For example, if you have Status A with 4 outgoing transitions to sta...

I've seen this mentioned a few places, but the Aha! staff seems to keep deferring to custom tables as being the answer, which isn't the need. When I create a custom field - let's say the customer's name or the segment impacted - I want to add it t...

What is the challenge? When users want to use Comment Templates, they have to rely on the Comment Template name as text given on the tile displayed is not readable. What is the impact? Ease of use when using templates as it is having great benefi...

What is the challenge? currently votes indicated on the portal are always user-related and automations based on the number of votes are also limited to user-related votes. We are more interested in the voting count of unique organizations beca...

What is the challenge? It is possible to pull data from the organization[s] related to a proxy vote to either the proxy vote or the idea via a custom worksheet. It is not currently possible to pull organization info from direct votes or idea submi...

What is the challenge? When building reports using Idea History, many changes are visible; however, Idea Category is not exposed as a selectable filter in the History changes dataset. What is the impact? There is currently no reporting‑level way ...

What is the challenge? Security policy requires all internal employees to use their Aha! user account to access ideas portals. Portal user accounts are not permitted. Security policy also requires that access to workspace data is limited, exce...

What is the challenge? We have two distinct products with unique roadmaps and customers and each in their own workspace. However, there are shared users between these two products. When one of these shared users is working with an Idea in produc...