What is the challenge? |
Currently, if I have multiple Knowledge bases and wants to include the same document in them, I have to make copies of the document, since linked documents cannot be published to a KB. I am required to make updates in multiple places if changes were necessary. |
What is the impact? |
Have to make the same update in multiple locations |
Describe your idea |
Allow me to make updates in one location and have the document updated in both KBs |