We need a way to fall back to login with username and password in cases of errors. Easiest way would be with an URL Parameter to pass.
Fabian Henzler
Feb 26, 2015
Hi Chris,
thanks for for your reply :)
everything you described is exactly my problem. Our team is working in different time zones all over the world. Frankfurt, Sydney, San Francisco, and many more. When I wake up, the other guys are already having a beer in a bar ;) so my problem is and concretely was this week, that I couldn't login with SSO because of a little glitch. Nobody of my other collegues were available to set my account to user/password auth - and they couldn't have done it anyway because all of our users use SSO. result --> I couldnt work, nobody could have worked :(
in our application we have an emergency switch for such reasons as a URL Parameter that let's you login with username/password in such cases - this switch would have helped me a lot this week, because I had a meeting presenting my new way of working with aha :/ I needed to reschedule, no problem. But working with customers and aha and not everything is in the notebook I need to show at that moment - I always need some sort of fallback to be able to always access the system :)
awesome product by the way - I'm already an evangelist telling the aha story to everyone ;)
It is already possible to bypass the SSO login if you are using password authentication. We always show the email/password login form below the SSO button on the login page.
Note however, that if a user account is set to login with SSO, then we do not allow that user to ever login with their email address and password. This is because allowing a user to bypass SSO would remove one of the key SSO benefits: centrally disabling all systems for a user. If a user that was disabled via SSO could just bypass it using their password that would be a problem.
Hi Chris,
thanks for for your reply :)
everything you described is exactly my problem. Our team is working in different time zones all over the world. Frankfurt, Sydney, San Francisco, and many more. When I wake up, the other guys are already having a beer in a bar ;) so my problem is and concretely was this week, that I couldn't login with SSO because of a little glitch. Nobody of my other collegues were available to set my account to user/password auth - and they couldn't have done it anyway because all of our users use SSO. result --> I couldnt work, nobody could have worked :(
in our application we have an emergency switch for such reasons as a URL Parameter that let's you login with username/password in such cases - this switch would have helped me a lot this week, because I had a meeting presenting my new way of working with aha :/ I needed to reschedule, no problem. But working with customers and aha and not everything is in the notebook I need to show at that moment - I always need some sort of fallback to be able to always access the system :)
awesome product by the way - I'm already an evangelist telling the aha story to everyone ;)
It is already possible to bypass the SSO login if you are using password authentication. We always show the email/password login form below the SSO button on the login page.
Note however, that if a user account is set to login with SSO, then we do not allow that user to ever login with their email address and password. This is because allowing a user to bypass SSO would remove one of the key SSO benefits: centrally disabling all systems for a user. If a user that was disabled via SSO could just bypass it using their password that would be a problem.