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Status Future consideration
Categories Ideas
Created by Guest
Created on Aug 28, 2018
Merged idea

This idea has been merged into another idea. To comment or vote on this idea, please visit APP-I-4491 Automatic reminders to Idea Submitters who have Ideas "kicked back" to them.

Capability to send automated reminders to idea ticket requesters Merged

It might be helpful/useful to look into developing the capability in Aha that when an idea ticket is set to a particular status (i.e. "Needs more information from requester") or a comment is left and directed at the requester and no action is taken by them after a certain amount of time, then Aha could send out an automated reminder so they know the ticket is waiting. This would help streamlining the process.