RELATED IDEAS
Threaded comments
As comments are made on a feature, sometimes there are questions that come up that are unrelated to the other comments that have been entered. It would be much easier if I could just reply to the comment and the thread is kept/read in that fashion. This way I am not having to hunt thru a list of comments to try and find the answer to a question, or have to write more just to explain which comment I am replying to.
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MERGED
Case in point, I forgot to include that this is NOT JUST FOR IDEAS rather for the broader comment functionality on initiatives, features, etc. AND I cannot comment on my last comment with this additional comment :)
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YES this is a big issue for us, especially as we get used to other tools like Teams that have threading so responses can be tied to the specific comment.
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The Comments thread can get pretty lengthy on Ideas. I would be nice to respond to an individual comment rather than at the very bottom of the thread.
Also, being able to @-mention customer users rather than just internal users.
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This is a key feature to get organizational feedback on a feature. Conversation often involves very diverse issues brought up by the various departments (e.g. Architects, QA, Sales...). Having all comments in a single thread gets confusing and dispersive, stemming the conversation.
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And if these are going to be threaded they really ought to have a subject line to them in the UI and the outbound email.
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