RELATED IDEAS
Merged idea
This idea has been merged into another idea.
To comment or vote on this idea, please visit APP-I-2277 Idea Portal engagement reports by Portal User.
Include last activity date for portal users
Merged
We manage a lot of partner / customer user accounts and would like to know when users become inactive so we can disable them. The simplest way for us to achieve this would be if you to include a Last Active date in the portal users section (similar to the regular Aha user accounts).
1
MERGED
Ability to see who has activated their account in a portal (last active field)
It would be useful to see who has activated their account in an ideas portal even though you have invited them, if someone doesn't submit or vote on any ideas, how can we tell they've gone in and activated themselves?
0
Future consideration
4
MERGED
Track portal usage in order to manage portal user list
As users at our customers move on, we are unlikely to be updated to say that they have moved on. However, for data protection and security purposes we need to be able to remove customer users from the portals when they are no longer using it. It w...
0
Future consideration
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I agree this would be helpful for security and customer engagement. We don't have the data to deactivate unused accounts, leaving far more open accounts than needed. Last login is an indicator of engagement that can inform our efforts to seek targeted greater customer engagement.