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Status Shipped
Categories Ideas
Created by Guest
Created on Jul 28, 2016

Show Assignee in the Idea

We would like to be able to display the “Assignee” on the idea portal form (not for editing, just to show who the idea ticket is assigned to). This isn't an option to add to the portal is because it is a system field.


This would help to reporters to know who has their ticket. We have added the info to reports but not all Idea reporters access all reports. Showing the assignee in the Idea gives a name for the reporter to comment to and communicate with if necessary outside of the ticket.
Thanks!

  • ADMIN RESPONSE
    Apr 16, 2024

    There are several new standard fields that you can now add to your ideas portal layout to keep folks up-to-date about what you are working on. This includes who the idea is assigned to, its tags, and its product value score. You can also add details about the record an idea was promoted to — like the feature name and status or the release name and date. Note: the release fields will only show after the idea has shipped.

    Dive into the details here.

  • Attach files
  • Jon Ragsdale
    Reply
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    Mar 8, 2024

    Thanks! This was available for me yesterday, but now the options are gone.

    1 reply
  • Julia Pence
    Reply
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    Mar 7, 2024

    Agree that this would be really helpful--I have users who would like to do exactly this.

  • Kellen Hawley
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    Nov 16, 2023

    This would be extremely helpful for our internal-only Ideas Portal, so account managers and such could figure out which PM is their point of contact for specific ideas.

  • Guest
    Reply
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    Feb 19, 2023

    To me this is a must-

    portal users need to know who is changing the status of their idea

  • Guest
    Reply
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    Oct 21, 2022

    Having the Assignee in the Idea Portal will prevent unnecessary emails/phone calls to determine who to talk to about the submitted Idea

  • Mark Grundman
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    May 4, 2020

    It would be beneficial to show user-type fields in the Idea Portal to be able to share assignee and other potential team member info for those working on the idea.

  • Barathi S
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    Sep 16, 2019

    do we have solution of the request as our team needs this for their idea portal

  • Barathi S
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    Jun 26, 2019

    Hi Team,

    Do we have any solution for this request?

    Regards

    Barathi S

  • Guest
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    Mar 21, 2019

    Agree. This will help us drive transparency internally on which PM is assigned and shoild be reach out to. 

  • Guest
    Reply
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    Sep 5, 2018

    I agree, this enhancement would be extremely beneficial to my idea portal users. Is this still expected to be implemented?

  • +2
6 MERGED

Show product owner to portal users

Merged
Our portal is internal. Once a submission has been made we want to be able to show in the portal view who the product owner is that the request has been 'Assigned to'. This allows the portal user to know who is dealing with the request. It is a fi...
Dan Jeffery about 5 years ago in Ideas portal 0 Shipped
10 MERGED

Display Assigned to for Ideas in the Idea Portal

Merged
We have a team of product managers – each assigned to a different functional area of our product. When our stakeholders submit ideas to our Idea Portal, we’d like them to be able to know which product manager is following up on that idea submission.
Jared Mann over 8 years ago in Ideas portal 2 Shipped