Currently I'm able to mention users for private comments on features/ideas, however, I can't mention people publicly on the ideas portal. this would be a great feature to make sure the right conversations are happening with the right people about feature ideas. something our team actively does today with Chatter forums on SFDC.
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This is becoming an extremely important need for us to for the same reasons mentioned by Steven.
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This would also be highly appreciated as we do lots of discussion on idea level (within a private idea portal) and referencing other members of our team to bring them into the discussion. So also the mention should trigger a notification towards the user mentioned.
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Agreed. This would be a very useful feature for mainly internal company ideas portals. If this would cause problems with certain use cases then it should be a switchable option per product Line or Ideas portal rather than for an entire instance
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As of now we need to use private comments in order to mention someone, by getting this functionality we can continue to use public comments for all to see while triggering the mention notification flow.
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Our ideas portal is really gaining traction and this would be a tremendous help in collaboration, specifically to keep momentum going on a hot idea, and/or get as much clarification and data as possible before deciding to prioritize as a feature. Also, it's a great way to prevent false positives on ideas. Sometimes we get suggestions that sound awesome, but it turns out that not all stakeholders agree. Many of our portal users have asked for it. Thanks for considering!
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