Currently I'm able to mention users for private comments on features/ideas, however, I can't mention people publicly on the ideas portal. this would be a great feature to make sure the right conversations are happening with the right people about feature ideas. something our team actively does today with Chatter forums on SFDC.
great idea! Many times we want to communicate/collaborate with those on the portal more effectively. Being able to tag them in the comments and they are alerted would make the conversations happen
Yes, I know you can do this in private comments but in the collaborative world we live in where we want to share as much information as possible, the @NAME functionality on public comments is really warranted. It's tiring to ping someone on the side to say 'hey, I added a comment and it's directed at you so take a look' - and yes, it has to be in the public comments because it includes status information that everyone should know about. I'm okay if this can only be done for Aha! users but has to be no matter what entitlement they have.
This is becoming a critical issue for us. We currently use internal comments to collaborate with our colleagues, but can not maintain this license/cost wise as our adoption is growing, and more colleagues want to interact on ideas. While we could set up an internal portal to do so, the fact that is not possible to mention a colleague to loop them in, or notify them directly is a show stopper. (Imagine you need to slack your Colleague each time: "Hey have a look at idea X, and reply.)
Very surprised this doesn't already exist. This is very important for streamlining communication with stakeholders; today we have to go back to the Idea originator in external channels (Teams, Slack, email, phone, etc.) Aha has such a robust (maybe over-built) feature-set in so many areas, and then there are little things like this that don't exist...
We have multiple internal teams entering new ideas on behalf of our customers. We don't have our portal open to our customers (public) directly. Our internal stakeholders create new ideas, and all their comments end up in the public comment section. As such, when the product team has further questions, we can add the public comment, but we cannot '@' them and call the newly added comment to their specific attention It would be wonderful for the way we use Aha, to be able to '@' in the public comments.
My CSM team uses the idea portal to share customer requests/product improvement ideas with our product and leadership teams. There are many times when an idea spans multiple internal stakeholders. There is currently no option in the platform for us to alert these team members that we have submitted an idea so they can upvote or add more detail.
This is becoming an issue for us with multiple people asking questions in the comments.
Idea was created in 2016 and it's not implenented yet? It's such an important feature to call the Aha! coollbration tool.
This is a great feature in Aha and needs to be added to Ideas.
Please add this - I was surprised to find that this didn't exist already.
This would be critical functionality for us -- our sales team uses the portal to add ideas, while our product team uses Aha! roadmaps to manage those ideas, and public comments are how the two groups communicate. The ability to mention users in public comments would be extremely beneficial.
This is absolutely necessary for collaboration and management of ideas. How is this not a thing yet?
please add @ functionality on ideas portal.
We really need this functionality to help provide visibility on ideas submitted by teams without Aha! access. There is no way to update the user or have a discussion around the idea without notifying the user that their idea has a new comment. The only other option is having entire converstions outside of the software and hoping the information does not get lost in someone's inbox.
I need this! I do not get any responds to my comments, by the people I need responce from, since they do not get tagged.
This gap is a big frustration for how our product and Sales/CS teams collaborate. We're moving from Slack discussions on product feedback to Aha Ideas portals, and one of the big features of our internal community to date has been the cross-polination of ideas with one employee mentioning another to bring them into an interesting thread. We'll lose that now with Aha, which is a real shame.
We use Aha to receive ideas from our field teams. We must have a way to tag and assign ideas to the people who opened the request. All of these people are in our company but do not have private access.
This is much needed functionality. It is confusing to users as to why this is available only in private comments. My users would benefit from this.
When will this idea be considered? This was logged over 4 years ago and considering comments below are quite recent, this is still a very much needed functionality. Getting around not being able to mention on public comments means we have to use emails - introduces gaps, and then we have to go and copy and paste the emails into the comments. Very manual workaround and not sustainable for how much we plan on using this tool.
I generally agree with all the comments here. It would be very helpful if Aha! had the capability to mention users in comments on the idea portal.