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270 VOTE
Status Future consideration
Categories Ideas Ideas portal
Created by Steven Kaplan
Created on Apr 25, 2016

Allow me to mention users in my comments on the idea portal

Currently I'm able to mention users for private comments on features/ideas, however, I can't mention people publicly on the ideas portal. this would be a great feature to make sure the right conversations are happening with the right people about feature ideas. something our team actively does today with Chatter forums on SFDC.

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  • Tahd McGinnis
    Oct 10, 2022

    Very surprised this doesn't already exist. This is very important for streamlining communication with stakeholders; today we have to go back to the Idea originator in external channels (Teams, Slack, email, phone, etc.) Aha has such a robust (maybe over-built) feature-set in so many areas, and then there are little things like this that don't exist...

  • Christine Stefanache
    Sep 15, 2022

    We have multiple internal teams entering new ideas on behalf of our customers. We don't have our portal open to our customers (public) directly. Our internal stakeholders create new ideas, and all their comments end up in the public comment section. As such, when the product team has further questions, we can add the public comment, but we cannot '@' them and call the newly added comment to their specific attention It would be wonderful for the way we use Aha, to be able to '@' in the public comments.

  • Bianna Crossley
    Aug 2, 2022

    My CSM team uses the idea portal to share customer requests/product improvement ideas with our product and leadership teams. There are many times when an idea spans multiple internal stakeholders. There is currently no option in the platform for us to alert these team members that we have submitted an idea so they can upvote or add more detail.

  • Asim Dhital
    Jun 28, 2022

    This is becoming an issue for us with multiple people asking questions in the comments.

  • Guest
    May 25, 2022

    Idea was created in 2016 and it's not implenented yet? It's such an important feature to call the Aha! coollbration tool.

  • Guest
    May 12, 2022

    This is a great feature in Aha and needs to be added to Ideas.

  • Rob D'Aveta
    Apr 20, 2022

    Please add this - I was surprised to find that this didn't exist already.

  • Shannon Gupta
    Mar 2, 2022

    This would be critical functionality for us -- our sales team uses the portal to add ideas, while our product team uses Aha! roadmaps to manage those ideas, and public comments are how the two groups communicate. The ability to mention users in public comments would be extremely beneficial.

  • Tyler Hobbs
    Feb 24, 2022

    This is absolutely necessary for collaboration and management of ideas. How is this not a thing yet?

  • vato gochiashvili
    Feb 1, 2022

    please add @ functionality on ideas portal.

  • Christina Milstone
    Nov 15, 2021

    We really need this functionality to help provide visibility on ideas submitted by teams without Aha! access. There is no way to update the user or have a discussion around the idea without notifying the user that their idea has a new comment. The only other option is having entire converstions outside of the software and hoping the information does not get lost in someone's inbox.

  • Johannes Kristjansson
    Nov 2, 2021

    I need this! I do not get any responds to my comments, by the people I need responce from, since they do not get tagged.

  • Jonathan Heron
    Aug 27, 2021

    This gap is a big frustration for how our product and Sales/CS teams collaborate. We're moving from Slack discussions on product feedback to Aha Ideas portals, and one of the big features of our internal community to date has been the cross-polination of ideas with one employee mentioning another to bring them into an interesting thread. We'll lose that now with Aha, which is a real shame.

  • Jennifer Briden
    Jun 17, 2021

    We use Aha to receive ideas from our field teams. We must have a way to tag and assign ideas to the people who opened the request. All of these people are in our company but do not have private access.

  • Kay Hungate
    Dec 4, 2020

    This is much needed functionality. It is confusing to users as to why this is available only in private comments. My users would benefit from this.

  • Kiran K
    Nov 25, 2020

    When will this idea be considered? This was logged over 4 years ago and considering comments below are quite recent, this is still a very much needed functionality. Getting around not being able to mention on public comments means we have to use emails - introduces gaps, and then we have to go and copy and paste the emails into the comments. Very manual workaround and not sustainable for how much we plan on using this tool.

  • Simran Kaur
    Aug 27, 2020

    I generally agree with all the comments here. It would be very helpful if Aha! had the capability to mention users in comments on the idea portal.

  • Jake Ludwinski
    Aug 6, 2020

    The lack of this feature creates extra work where external tool has to be used to communicate with Portal users (who don't necessarily have the right Role in Aha! by design). In our case if additional information is needed on an Idea we have to fire up Outlook, then email the creator, then go back and document the idea about our actions.

    Here is how it is done in JIRA: we tag the user on the enhancement. Done.

    Aha! as the company that fundamentally is about improving the idea intake and management is behind the curve on this one.

    This particular request was opened 4 years ago and has over 140 votes. When do you plan on adding this basic functionality?

  • Guido Santo
    May 18, 2020

    Agree with many of the comments here.

    We have an internal portal and all users are Aha! users. We want open communication (read public comments) and involve team members on discussion but this is currently not possible since @mention is exclusive to private comments.

  • Pamela Stephens
    Apr 8, 2020

    Desperately needing the ability to tag people in the comments section for an idea. This gap is causing a lot of manual review for me to copy the URL to the idea and email it to the user I wanted to tag, then the back and forth thereafter is a nightmare.

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  • +173

Allow tagging of users in public comments in idea portal

A user should be able to tag other users in public comments in the idea portal, as this allows for the idea portal to be an effective collaboration tool for intra-company feature requests.
Guest over 5 years ago in Comments / Notifications 0 Future consideration

Add @name function to idea portal comments

The ability to @name when responding to a comment so the person knows there has been a comment that needs their attention for action.
Daniel Lynch about 1 year ago in Ideas 0 Future consideration

Ability to tag folks in public comments

Currently, to tag folks, I have to use private comments, or draft a private comment and then paste over in public comments. I'd like to be able to tag from public comments.
Elizabeth Karam over 5 years ago in Ideas 0 Future consideration

Tag someone or suggest someone else to view when you are looking at an idea on the Aha site.

When I'm looking at some of the different ideas on the site, I would like to tag or share with other coworkers to see what they think of the idea. Not just my own ideas but others as well.
Guest over 5 years ago in Application 0 Future consideration

Idea Portal - Tags on Public comments

Currently there is no option to tag someone in a public comment, the only tag available is in a private comment but it is restricted to internal Aha! Roadmaps users, which means that a person with a view access can not add the tag. Could you add t...
Guest 6 months ago in Ideas portal 0 Future consideration

Tagging people on idea portal

We would love to have the ability to be able to tag people on the idea portal using @ or + . This would help us a lot in the communication across teams.
Guest over 5 years ago in Ideas portal 0 Future consideration

Capability to tag other idea portal users in a given idea so that they can comment

We would like to directly engage with individuals within particular teams to seek feedback on ideas. We would like to tag the individuals 'Idea Portal' account to seek direct feedback. A strength of Aha is the ability to consolidate these conversa...
Guest about 6 years ago in  5 Future consideration

ideas portal: Support for user mention (@user) in description and pubic comments

this will improve user engagement level of the ideas portal
Guest 5 months ago in Ideas portal 0 Future consideration

Allow @tagging within public comments

Currently, it appears @tagging only works within private comments, not public. This is doing a disservice to aha because a huge use case is tasking a coworker for more information or context. This is not the same as a notification email that all s...
Guest over 5 years ago in Ideas 0 Future consideration

Ability to tag requestors/aha users in public comments

This would be incredibly helpful instead of just being able to tag in private comments on tickets; this has been brought up by numerous teams.
Guest over 4 years ago in Comments / Notifications 0 Future consideration

Unable to @mention in Ideas

No description provided
Guest about 3 years ago in Ideas 0 Future consideration

Enable tagging people in public comments of bets

At the moment we're unable to tag specific person in public comments of bets and that's pretty disruptive, especially when some very important note/suggestions should be shared with them and they may miss it. Tagging will reduce this kind of cases.
Guest over 1 year ago in Ideas portal 0 Future consideration