Allow me to mention users in my comments on the idea portal

My CSM team uses the idea portal to share customer requests/product improvement ideas with our product and leadership teams. There are many times when an idea spans multiple internal stakeholders. There is currently no option in the platform for us to alert these team members that we have submitted an idea so they can upvote or add more detail.

This is becoming an issue for us with multiple people asking questions in the comments.

Idea was created in 2016 and it's not implenented yet? It's such an important feature to call the Aha! coollbration tool.

This is a great feature in Aha and needs to be added to Ideas.

Please add this - I was surprised to find that this didn't exist already.

This would be critical functionality for us -- our sales team uses the portal to add ideas, while our product team uses Aha! roadmaps to manage those ideas, and public comments are how the two groups communicate. The ability to mention users in public comments would be extremely beneficial.

This is absolutely necessary for collaboration and management of ideas. How is this not a thing yet?

please add @ functionality on ideas portal.

We really need this functionality to help provide visibility on ideas submitted by teams without Aha! access. There is no way to update the user or have a discussion around the idea without notifying the user that their idea has a new comment. The only other option is having entire converstions outside of the software and hoping the information does not get lost in someone's inbox.

I need this! I do not get any responds to my comments, by the people I need responce from, since they do not get tagged.

This gap is a big frustration for how our product and Sales/CS teams collaborate. We're moving from Slack discussions on product feedback to Aha Ideas portals, and one of the big features of our internal community to date has been the cross-polination of ideas with one employee mentioning another to bring them into an interesting thread. We'll lose that now with Aha, which is a real shame.

We use Aha to receive ideas from our field teams. We must have a way to tag and assign ideas to the people who opened the request. All of these people are in our company but do not have private access.

This is much needed functionality. It is confusing to users as to why this is available only in private comments. My users would benefit from this.

When will this idea be considered? This was logged over 4 years ago and considering comments below are quite recent, this is still a very much needed functionality. Getting around not being able to mention on public comments means we have to use emails - introduces gaps, and then we have to go and copy and paste the emails into the comments. Very manual workaround and not sustainable for how much we plan on using this tool.

I generally agree with all the comments here. It would be very helpful if Aha! had the capability to mention users in comments on the idea portal.

The lack of this feature creates extra work where external tool has to be used to communicate with Portal users (who don't necessarily have the right Role in Aha! by design). In our case if additional information is needed on an Idea we have to fire up Outlook, then email the creator, then go back and document the idea about our actions.

Here is how it is done in JIRA: we tag the user on the enhancement. Done.

Aha! as the company that fundamentally is about improving the idea intake and management is behind the curve on this one.

This particular request was opened 4 years ago and has over 140 votes. When do you plan on adding this basic functionality?

Agree with many of the comments here.

We have an internal portal and all users are Aha! users. We want open communication (read public comments) and involve team members on discussion but this is currently not possible since @mention is exclusive to private comments.

Desperately needing the ability to tag people in the comments section for an idea. This gap is causing a lot of manual review for me to copy the URL to the idea and email it to the user I wanted to tag, then the back and forth thereafter is a nightmare.

It makes it really hard to collaborate on ideas when one can't tag people to them. Can this be prioritised?

Agreed. I would really welcome this and it would save a lot of time/increase efficiency.