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334 VOTE
Status Shipped
Categories Ideas Ideas portal
Created by Steven Kaplan
Created on Apr 25, 2016

Allow me to mention users in my comments on the idea portal

Currently I'm able to mention users for private comments on features/ideas, however, I can't mention people publicly on the ideas portal. this would be a great feature to make sure the right conversations are happening with the right people about feature ideas. something our team actively does today with Chatter forums on SFDC.

  • ADMIN RESPONSE
    Nov 28, 2023

    Your top suggestion for ideas portals is now live. Turn on @mentions in your portal settings to ensure the right conversations happen with the right people. Read more.

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  • Christine Stefanache
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    Nov 29, 2023

    Love that it looks as Shipped! Thank you!

  • Rob F
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    Oct 19, 2023

    Yes please !! - such a key collab expectation and experience that currently diminishes the experience of the product for users

  • Mary Catherine A
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    Jun 11, 2023

    Love this idea! For my company's ideas portal, we have customers asking for this so I came here to vote for it. This feature would support idea visibility and user engagement within the ideas portal. Please consider this feature, thank you!

  • Parth Sonara
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    Apr 4, 2023

    This is a critical ask from multiple stakeholders for us. Business users generally do not leverage Aha! in their day-to-day work and it's impossible to have them check in on asks every few days for updates to see if anyone has asked them for more information.

  • Danielle Martinez
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    Feb 28, 2023

    great idea! Many times we want to communicate/collaborate with those on the portal more effectively. Being able to tag them in the comments and they are alerted would make the conversations happen

  • Carina Velazquez
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    Jan 11, 2023

    Yes, I know you can do this in private comments but in the collaborative world we live in where we want to share as much information as possible, the @NAME functionality on public comments is really warranted. It's tiring to ping someone on the side to say 'hey, I added a comment and it's directed at you so take a look' - and yes, it has to be in the public comments because it includes status information that everyone should know about. I'm okay if this can only be done for Aha! users but has to be no matter what entitlement they have.

  • Ann Wuyts
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    Dec 19, 2022

    This is becoming a critical issue for us. We currently use internal comments to collaborate with our colleagues, but can not maintain this license/cost wise as our adoption is growing, and more colleagues want to interact on ideas. While we could set up an internal portal to do so, the fact that is not possible to mention a colleague to loop them in, or notify them directly is a show stopper. (Imagine you need to slack your Colleague each time: "Hey have a look at idea X, and reply.)

  • Tahd McGinnis
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    Oct 10, 2022

    Very surprised this doesn't already exist. This is very important for streamlining communication with stakeholders; today we have to go back to the Idea originator in external channels (Teams, Slack, email, phone, etc.) Aha has such a robust (maybe over-built) feature-set in so many areas, and then there are little things like this that don't exist...

  • Christine Stefanache
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    Sep 15, 2022

    We have multiple internal teams entering new ideas on behalf of our customers. We don't have our portal open to our customers (public) directly. Our internal stakeholders create new ideas, and all their comments end up in the public comment section. As such, when the product team has further questions, we can add the public comment, but we cannot '@' them and call the newly added comment to their specific attention It would be wonderful for the way we use Aha, to be able to '@' in the public comments.

  • Bianna Crossley
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    Aug 2, 2022

    My CSM team uses the idea portal to share customer requests/product improvement ideas with our product and leadership teams. There are many times when an idea spans multiple internal stakeholders. There is currently no option in the platform for us to alert these team members that we have submitted an idea so they can upvote or add more detail.

  • Asim Dhital
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    Jun 28, 2022

    This is becoming an issue for us with multiple people asking questions in the comments.

  • Guest
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    May 25, 2022

    Idea was created in 2016 and it's not implenented yet? It's such an important feature to call the Aha! coollbration tool.

  • Guest
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    May 12, 2022

    This is a great feature in Aha and needs to be added to Ideas.

  • Rob D'Aveta
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    Apr 20, 2022

    Please add this - I was surprised to find that this didn't exist already.

  • Shannon Gupta
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    Mar 2, 2022

    This would be critical functionality for us -- our sales team uses the portal to add ideas, while our product team uses Aha! roadmaps to manage those ideas, and public comments are how the two groups communicate. The ability to mention users in public comments would be extremely beneficial.

  • Tyler Hobbs
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    Feb 24, 2022

    This is absolutely necessary for collaboration and management of ideas. How is this not a thing yet?

  • vato gochiashvili
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    Feb 1, 2022

    please add @ functionality on ideas portal.

  • Christina Milstone
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    Nov 15, 2021

    We really need this functionality to help provide visibility on ideas submitted by teams without Aha! access. There is no way to update the user or have a discussion around the idea without notifying the user that their idea has a new comment. The only other option is having entire converstions outside of the software and hoping the information does not get lost in someone's inbox.

  • Johannes Kristjansson
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    Nov 2, 2021

    I need this! I do not get any responds to my comments, by the people I need responce from, since they do not get tagged.

  • Jonathan Heron
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    Aug 27, 2021

    This gap is a big frustration for how our product and Sales/CS teams collaborate. We're moving from Slack discussions on product feedback to Aha Ideas portals, and one of the big features of our internal community to date has been the cross-polination of ideas with one employee mentioning another to bring them into an interesting thread. We'll lose that now with Aha, which is a real shame.

  • Load older comments
  • +237
44 MERGED

Allow tagging of users in public comments in idea portal

Merged
A user should be able to tag other users in public comments in the idea portal, as this allows for the idea portal to be an effective collaboration tool for intra-company feature requests.
Guest almost 7 years ago in Comments / Notifications 0 Shipped
56 MERGED

Capability to tag other idea portal users in a given idea so that they can comment

Merged
We would like to directly engage with individuals within particular teams to seek feedback on ideas. We would like to tag the individuals 'Idea Portal' account to seek direct feedback. A strength of Aha is the ability to consolidate these conversa...
Guest over 7 years ago in  5 Shipped
38 MERGED

Ability to tag folks in public comments

Merged
Currently, to tag folks, I have to use private comments, or draft a private comment and then paste over in public comments. I'd like to be able to tag from public comments.
Elizabeth Karam almost 7 years ago in Ideas 0 Shipped
16 MERGED

Unable to @mention in Ideas

Merged
No description provided
Guest over 4 years ago in Ideas 0 Shipped
4 MERGED

Enable tagging people in public comments of bets

Merged
At the moment we're unable to tag specific person in public comments of bets and that's pretty disruptive, especially when some very important note/suggestions should be shared with them and they may miss it. Tagging will reduce this kind of cases.
Guest almost 3 years ago in Ideas portal 0 Shipped
1 MERGED

Add @name function to idea portal comments

Merged
The ability to @name when responding to a comment so the person knows there has been a comment that needs their attention for action.
Daniel Lynch over 2 years ago in Ideas 0 Shipped
39 MERGED

Tag someone or suggest someone else to view when you are looking at an idea on the Aha site.

Merged
When I'm looking at some of the different ideas on the site, I would like to tag or share with other coworkers to see what they think of the idea. Not just my own ideas but others as well.
Guest almost 7 years ago in Application 0 Shipped
1 MERGED

Idea Portal - Tags on Public comments

Merged
Currently there is no option to tag someone in a public comment, the only tag available is in a private comment but it is restricted to internal Aha! Roadmaps users, which means that a person with a view access can not add the tag. Could you add t...
Guest almost 2 years ago in Ideas portal 0 Shipped
40 MERGED

Tagging people on idea portal

Merged
We would love to have the ability to be able to tag people on the idea portal using @ or + . This would help us a lot in the communication across teams.
Guest almost 7 years ago in Ideas portal 0 Shipped
1 MERGED

ideas portal: Support for user mention (@user) in description and pubic comments

Merged
this will improve user engagement level of the ideas portal
Guest over 1 year ago in Ideas portal 0 Shipped
40 MERGED

Allow @tagging within public comments

Merged
Currently, it appears @tagging only works within private comments, not public. This is doing a disservice to aha because a huge use case is tasking a coworker for more information or context. This is not the same as a notification email that all s...
Guest over 6 years ago in Ideas 0 Shipped
36 MERGED

Ability to tag requestors/aha users in public comments

Merged
This would be incredibly helpful instead of just being able to tag in private comments on tickets; this has been brought up by numerous teams.
Guest over 5 years ago in Comments / Notifications 0 Shipped
1 MERGED

Ability to mention users in Idea portal comments

Merged
Adding user names in the comments in Idea portal helps in great engagement with users.
Raghuraman Rajendran 12 months ago in Ideas portal 0 Shipped