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Status Shipped
Categories Application
Created by Guest
Created on Oct 26, 2015

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Create an online training or click-trough to facilitate large scale user on-boarding.

It should be of great value larger organisations that need to on-board a lot of user simultaneously. If you do not have any experience from product management software beforehand the amount of time each user need to spend in order to get going is extensive. The solution could be a library of walk- /click-troughs for key workflows and recurring tasks handled within the application. E.g. how to define and roll up initiatives, link releases to initiatives, bulk edit features, create relevant reports etc.

  • ADMIN RESPONSE
    Dec 19, 2015

    Thank you for the suggestion. We are always looking at ways where we can help large organizations onboard their employees.

    We have continued to make How-to Videos a priority and you can see many of the key use cases here.  We constantly building out more videos (along with more support documentation for the entire application) support.aha.io/hc/en-us/sections/200253569-How-to-Videos

    You can also reach out to our support team at any time with questions or help. Our team are all former product managers and we have an average global response time of under 2 hours.

    You should also know that as part of our Enterprise + plan, we offer a concierge service for custom on-boarding training for the entire team (along with many additional benefits) www.aha.io/product/concierge

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