Ability to assign "default assigned" for ideas portals
idea views need to have default assigned depending on the product selected
Admin
Austin Merritt
Mar 22, 2017
This is actually under the Product settings rather than Account settings. From Settings -> Product -> Configure ideas, you will see an option to set the Default idea assignee.
For further clarification, IU was looking under Account>Customizations>Configure idea portals> (and then I looked through Settings, SSO, Portal Branding, Email branding, Terminology, Portal Users
@Ron Where does this exist? I am unable to locate where you can assign an idea portals review to a particular person.
Just so we all are talking about the same thing, the outcome here is that when a customer submits an idea for a particular product, the person assigned as the idea "owner" of that product would get notified/assigned to reviewing the idea.Correct?
This is actually under the Product settings rather than Account settings. From Settings -> Product -> Configure ideas, you will see an option to set the Default idea assignee.
For further clarification, IU was looking under Account>Customizations>Configure idea portals> (and then I looked through Settings, SSO, Portal Branding, Email branding, Terminology, Portal Users
@Ron Where does this exist? I am unable to locate where you can assign an idea portals review to a particular person.
Just so we all are talking about the same thing, the outcome here is that when a customer submits an idea for a particular product, the person assigned as the idea "owner" of that product would get notified/assigned to reviewing the idea.Correct?
This is possible by going to Product settings -> Configure ideas. From this page, you can select the Default idea assignee at the product level.