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Status Already exists
Created by Suzanne Vaughan
Created on Jun 25, 2015

Ability to assign "default assigned" for ideas portals

idea views need to have default assigned depending on the product selected
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  • Admin
    Austin Merritt
    Reply
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    Mar 22, 2017

    This is actually under the Product settings rather than Account settings. From Settings -> Product -> Configure ideas, you will see an option to set the Default idea assignee.

  • Guest
    Reply
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    Mar 20, 2017

    For further clarification, IU was looking under Account>Customizations>Configure idea portals> (and then I looked through Settings, SSO, Portal Branding, Email branding, Terminology, Portal Users

  • Guest
    Reply
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    Mar 20, 2017

    @Ron Where does this exist? I am unable to locate where you can assign an idea portals review  to a particular person. 

     

    Just so we all are talking about the same thing, the outcome here is that when a customer submits an idea for a particular product, the person assigned as the idea "owner" of that product would get notified/assigned to reviewing the idea.Correct?

     

  • Ron Yang
    Reply
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    Nov 12, 2015

    This is possible by going to Product settings -> Configure ideas. From this page, you can select the Default idea assignee at the product level.