RELATED IDEAS
Further filtering options on Ideas portal for end users
On the ideas portal, you can only do a global search or filter by category or status.
More advanced filtering would be good to all users to i.e. being able to choose more than one status, more than one category etc
As an AHA user (my software vendor uses it for feature requests), I would like to add this. They switched from an in-house feature request system to AHA, and did a bulk import. There are perhaps thousands of ideas that need to be culled from the system because they have been implemented into the product by now.
As one of their customers, it's too difficult to search through the ideas portal to see if my idea has already been submitted for that product. It must be a massive headache for the company to wade through that mess, too.
From a portal management perspective, I don't want to just keep adding categories and sub-categories because the sprawl is endless - it detracts from user experience. I'd rather have different filters/groups of categories for users to drill down into. For example, if we have a category for service line, creating a secondary category for services within that service line would be incredibly helpful.