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Status Already exists
Categories Ideas portal
Created by Guest
Created on Apr 29, 2020

Retroactively tag incoming ideas with Categories if user did not submit one

It's a big gap in being able to reasonably organize incoming Ideas - I'm evaluating Aha for my organization right now and this lack of feature is leading us to review other solutions.

Right now, I can only see how to add a Category from the Admin Ideas console inside Aha and cannot retroactively add a Category if a public user posted an idea from our Ideas Portal.

Beyond multiple categories, the lack of retroactive Admin ability to tag Categories makes it difficult to organize Ideas for a larger organization.

Tags are somewhat helpful but not the same, and normally a Tag would function as a Sub-Category.

  • ADMIN RESPONSE
    Apr 30, 2020

    Thank you for your idea. It is currently possible for product owners and contributors to add and edit categories on ideas within Aha!

    In the drawer or details view of the idea, click into the Category field. This will show all available categories.

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  • Admin
    Austin Merritt
    Reply
    |
    May 1, 2020

    Thank you for the screenshot. That is very helpful! I believe the issue is that you do not have any categories setup in your workspace. This article explains how to set these up. Once you have added categories, you should see them in the dropdown that currently shows "No results."

    If you have already setup categories and are still seeing the No results message, can you please share more details at support@aha.io? Our customer success team can help you troubleshoot further if needed. Thanks!

  • Guest
    Reply
    |
    Apr 30, 2020

    Hi there - your response is not accurate, unfortunately. Please see screenshot. When trying to add a category to an existing idea, I'm not able to add the category reactively. Sounds like this is either a bug or potentially a limitation of my trial account.