When using a custom roadmap and selecting to use "Thick bars with text inside" the placement of records will appear staggered based on the length of the record name/label, instead of allowing the records to show on the same row (side-by-side).
This can add what appears to be unnecessary blank space. Consider allowing the option to select to show the records on the same row when the text fits inside the bar. Or, consider adding a configuration option in the settings to manually turn this on/off for publishing.
This is now possible with the following custom roadmap style settings:
Compact view
Unchecking Show labels while timeline scrolls
Unchecking the second option will allow bars to sit more closely to each other on each row since the labels will no longer float to the right as the timeline is scrolled.
I have the same issue, there is no overlap in dates or text but a new row is created staggering the records