Provide confirmation that a recorded is created via Slack

Currently, when you create a record e.g. initiative in Slack, there is no confirmation that the record was created in Aha!. It would be nice if a link to the newly created record is posted in the Slack channel, so that there is a confirmation and you can immediately go to it using the link.

  • Steven Chan
  • Dec 9 2019
  • Already exists
Release time frame
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  • Admin
    Austin Merritt commented
    December 10, 2019 02:26

    Hi there, thank you for submitting this. There should be a message when a new record is created. I just tested each record type and it does look like no confirmation is provided when a new initiative is created. All other record types (e.g. ideas, features, etc.) are working correctly. We will work to prioritize a fix for the problem with initiatives. Thank you!

  • Admin
    Austin Merritt commented
    December 19, 2019 15:30

    After investigating this further with our engineers, I have confirmed that there is actually a confirmation message for initiatives. Slack has a 3 second limit on responses, so if the record takes longer than 3 seconds to create you will not see a confirmation message. Initiatives take a moment longer to create than other records in Aha! which is likely the issue you are experiencing here.