We have our Ideas portal users vote allocation set at 10.
However, we have A LOT of active users who have maxed out their votes.
I need a way to do a mass vote allocate increase. For select users maxed out with 10 votes, bump them up to 20 collectively.
Thank you so much for clarifying, Ginger! This makes sense. We will consider it and continue to monitor feedback here.
I'm so happy you asked!
Our thought with this Idea is to mass add additional votes only to users who have previously maxed out their available votes, as a "reward" for being active in the portal.
Additionally, and this may be a new Idea, it would be great to have an automatic email sent to each user saying something like "Congratulations! You have been awarded additional votes! Thank you for being an active participant in the Genesys Product Ideas Lab. We look forward to your new Ideas and community conversations."
Thank you for sharing this idea. We have a quick follow-up question: should the additional votes only be allocated to users who have previously maxed out their available votes? Or, would you expect the increase to apply to all portal users?