What is the challenge? |
Customer prefers a monthly email summary instead of a weekly one, as the weekly frequency feels excessive. |
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What is the impact? |
Currently, we cannot enable the weekly summary because the customer specifically requested a monthly cadence. |
Describe your idea |
Similar to the existing weekly summary option, there should be an additional setting to select a monthly summary for the external Ideas portal. |
maybe there might even be a more generic solution to let the portal user decide on the frequency of the summary mail which would have even more benefits