Customize frequency of portal weekly summary email

• ADMIN RESPONSE

  Jul 22, 2026

  The "Weekly summary email" is now the "Activity summary email" and you can choose how often it is sent based on the needs of your audience. Go to Portal settings > Emails > Activity summary email, and select a Frequency. Portal users can override this in their portal profiles if they prefer to receive the email more of less frequently.

• Comments 0
• Votes 25
• Merged ideas 3

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• +1

1 MERGED

Provide more flexibility on summary email notification on idea activity

Merged

This is a great new feature for the ideas portal. It would also be helpful to be able to adjust the distribution schedule on these notifications...e.g. monthly or quarterly, etc. rather than just weekly. Weekly may be too frequent.

Jeff Shaffer about 3 years ago in Ideas portal 0 Shipped

4 MERGED

Monthly Email Summary for Ideas Portal

Merged

What is the challenge? Customer prefers a monthly email summary instead of a weekly one, as the weekly frequency feels excessive. What is the impact? Currently, we cannot enable the weekly summary because the customer specifically requeste...

Ankush Kumar 8 months ago in Ideas portal 1 Shipped

19 MERGED

Allow admins to control the frequency of the Ideas portal summary email

Merged

What is the challenge? Due to our planning and release cadence, Ideas do not change status very frequently. Customers receiving weekly emails in which there is not change in status are reminded that their ideas have not moved and end up less satis...

Alex Horan almost 2 years ago in Ideas portal 1 Shipped