What is the challenge? |
Currently if a participant needs to reschedule they must email the researcher an request this — the researcher must then change the date and time and fire off an automated email confirmation. The participant must then re-add the meeting to their calendar and the old one persists. |
What is the impact? |
Rescheduling is painful for participant |
Describe your idea |
Allow participants to reschedule meetings independent of having to reach out to the researcher |
Great news! 🎉
Participants can now easily reschedule interviews themselves in Aha! Discovery — using the same scheduling page where they booked the meeting.
Calendar invitations and confirmation emails are updated automatically after the new time is confirmed.
Read more: https://www.aha.io/blog/automate-customer-interviews-with-aha-discovery