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Status Future consideration
Categories Roadmaps
Created by Chris Taylor
Created on Jun 18, 2024
Merged idea
This idea has been merged into another idea. To comment or vote on this idea, please visit AFPR-I-7503 I would like to be able to report on how long an initiative/release/feature has been sitting/aging in a status.

Filter, sort or colour tickets by age Merged

What is the challenge?

Highlighting the age of a ticket

What is the impact?

Prevents ticket loss to the vasty backlog

Describe your idea

While ticket creation dates can be used to establish the age of a ticket, they are not straightforward to use in filtering and sorting, and highlighting ageing and aged tickets according to rules in a visual display (a board for example) is not possible.

A calculated age (at its most basic, days since creation) would unlock a range of ways to monitor and display tickets.