Currently, when a feature or epic is created in Jira and pulled over to Aha! via the integration webhook, the created by user defaults to the Aha! user who is the webhook "run as" user. Even if there is mapping setup to map the Jira "Reporter" to Aha! "Created By" it doesn't work except when a manual import is initiated outside the webhook.
It would be far better to accurately display the Jira Reporter when that mapping is also setup, as the "run as" user in Aha! is just an single user that, in many cases, has nothing to do with the items being imported
The status of this idea was out of date. This is currently possible. If the created by user field is mapped in the integration, and the Jira users are also users in Aha! Roadmaps, they will be set as the Created by user.
I agree this feature is much needed!