RELATED IDEAS
Ability to report on work request status by workspace or team
When creating a report of work requests, I want to see the status (approved or rejected) for each individual workspace. Today, all workspaces appears on one line and show a status of 'pending' until all of the work requests are approved or rejected.
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MERGED
Work Request Process - Either trigger individual work requests if selecting multiple teams or create filtering by team of their status when multiple teams on 1 request
What is the challenge?
Teams have difficulty viewing what is really pending/overdue if Work Request has multiple teams assigned
What is the impact?
Our reporting for the team i inaccurate and may look worse than it is and the time teams ke...
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Future consideration
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As a program manager, I need a report by workspace of the Work Requests which are waiting for them to respond, so I can escalate where a team is holding up a lot of work. With the workspaces all concatenated together in one line, I can't see which teams are holding up the work.
Having this level of detail allows us to have the right discussions. Ie What needs escalating in order to resolve a rejection? Unfortunately without this detail, Work Requests doesn't deliver enough value for us to adopt the feature.