RELATED IDEAS
Need to update boards more frequently/poll your services upon changes
I noticed that Aha is not refreshing the view, not even after I create a new feature card. This causes immediate confusion as the first thing I think is, 'was my card acutally created?'. I've noticed the app doesn't really ever refresh unless the user refreshes the browser. Is this expected behavior? I'm in Chrome on Windows 10. If this is expected behavior my suggestion would be to poll your service after each time the user changes something, relocates a card, creates a card, edits a card, makes a comment, etc.
sounds good, thx Austin.
Hi there! Most places in Aha! will update automatically as changes are made. There are a couple things that caused the updates not to be shown. For example, if you have had a page open for a very long time, you will see a link in the top right to refresh the page to see the latest changes. When you see this, updates will start showing again automatically after refreshing.
If you continue to experience this, can you please share details (page you are working on, etc) with our customer success team at support@aha.io? Thanks!