Ideas portal for Help centre, end-user support knowledgebase
Our ideas portal is the go-to for crowd sourcing customer ideas, and will soon be the place we host our release notes (cool feature btw!) We still maintain a help centre from another provider, which currently contains our support knowledgebase, us...
John Hopkin
almost 3 years ago
in Ideas portal
3
Future consideration
I need to retrieve an Idea information (id, votes) via GET /features/id
Customers using API integration scripts will benefit a lot from this functionality. My script is based on individual Feature retrieval via API, but to get a linked Idea and its votes number I have to perform a number of sub-requests, which makes m...
Guest
almost 3 years ago
in API
0
Future consideration
Capacity planning - Let me switch between week numbers, week starting, and week ending dates
For me, it's difficult to use week numbers when trying to enter the number of hours I need to assign for a resource. My project plans use actual dates, not weeks, so I would rather use the week starting date. The way the capacity plan page current...
Jeffrey Heilbrunn
almost 3 years ago
in Capacity planning
0
Future consideration
Provide ability for the "hover help" for custom tabs
The custom fields enables you to add hover help for users through the "description" section for that field. Being able to do so for tabs would be great. We are using separate tabs depending on the "type" of the record and this would enable us to p...
Rachel North
almost 3 years ago
in Account settings
0
Future consideration
Micro Focus ALM Octane is a comprehensive lifecycle management solution that accelerates enterprise Agile transformations for high- quality application delivery at enterprise scale while leveraging existing investments. The flexible platform integ...
Guest
over 5 years ago
in Integrations
0
Unlikely to implement
We would like to be able to hide the vote count from certain users that login to our Ideas portal. In this case, our customers specifically. Having Ideas with visible a large number of votes creates pressure to implement from clients that we would...