All ideas

Annoyance: If one wishes to insert a hyperlink, one has to paste the link and then hover over the text to select "edit" from a menu to change the displayed text. Suggested: Option for highlighting text and inserting a hyperlink Option for pasting ...

What is the challenge? During studies/interviews, certain themes can arise related to customer feedback. These can be related to things like sentiment, jobs-to-be-done, or categories of topics. However, today there isn't an ability to mark or repo...

Who would benefit? Internal Users What impact would it make? Improved Team Visibility and Communication How should it work? Concise format instead of tabular messages, ability to create filters

What is the challenge? When granting access, the workspace name is only about 2 inches across then it is "..." if the workspace name is longer than this. What is the impact? Hard to navigate and requires exiting the interface and reviewing in the ...

What is the challenge? When reactivating a disabled user account, there is not a way to enable the account and assign permissions simultaneously. I first need to enable the user account, then re-open the modal and assign access as a second step. W...

What is the challenge? paid_seat field is not properly returned for the new "Knowledge" license What is the impact? We cannot rely on API data alone and need to find workarounds in this case to properly reflect the users license information Descri...