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Categories API
Created by Erik Uhlich
Created on Dec 16, 2024

Users API does not consider "Knowledge" License as Paid Seat

What is the challenge?

paid_seat field is not properly returned for the new "Knowledge" license

What is the impact?

We cannot rely on API data alone and need to find workarounds in this case to properly reflect the users license information

Describe your idea

We noticed the "paid_seat" field is FALSE for users that have the Knowledge license in Aha!.

Please adjust the API for it to return TRUE.

See the attached screenshot.

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