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Knowledge base

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Don't show the option to download videos in a shared KB

What is the challenge? Some customers with a private knowledge base do not want their users downloading videos. What is the impact? Allowing users to download content increases the likelihood that is shared with users who shouldn't have access to ...
Emily Yankush about 1 month ago in Knowledge base 0 Future consideration

Allow knowledge bases to be embedded in webpages and products

What is the challenge? Currently you cannot add a knowledge base to a webpage or web-based product. What is the impact? This means users need to navigate to a separate webpage from what they may already be using. Describe your idea Allow ability t...
Chris Quigley about 1 month ago in Knowledge base 0 Future consideration

Bulk import from HTML or JSON into notes

What is the challenge? Moving from a different KB source into Aha! Knowledge requires manual copying, pasting, and reformatting. How would you solve it? An import tool that accepts HTML or JSON would speed up this process. What impact would it mak...
Emily Yankush 2 months ago in Knowledge base / Notes 1 Future consideration

Schedule when a document will be published to a KB

What is the challenge? You need to manually publish Knowledge base updates. What is the impact? If you are planning a release or something similar you may want to publish the updates to go out automatically. Describe your idea Add ability to sched...
Chris Quigley 12 days ago in Knowledge base 0 Future consideration

Public Users Watch and Subscribe to Knowledgebase Articles being Published.

What is the challenge? We would like to use Knowledgebase Advanced to track things like User Documentation, FAQs, and Release Notes and make this available publicly. However we need a way to disseminate this information to our users who have want ...
Guest about 1 month ago in Knowledge base 0 Future consideration

Template for a product brief and a PRD

What is the challenge? having to use the whteboard to create from scratch a template for a product biref What is the impact? a roduct person in a mangerial prositions produces a lot of prodct artifacts per month, including Product Briefs andPRDs D...
Guest 6 days ago in Knowledge base 0 Future consideration

Expand Knowledge Base to enable in-app notifications in MY app

What is the challenge? Updates and notifications to the Knowledge Base rely on a user being logged in to the Knowledge Base itself to see these. What is the impact? Updates won't be shared in the way I want them to be. Describe your idea Users are...
Sophia Papadopoulos 25 days ago in Knowledge base 2 Future consideration

Prevent 'Create Knowledgebase' from freezing

What is the challenge? In the 'Create Knowledgebase' wizard, it's possible to move to each step by selecting the tabs across the top even if the 'Next' button is disabled. If you don't populate the Document tab, and then from the last ('Color') ta...
David about 15 hours ago in Knowledge base 2 Planning to implement

It would be beneficial if to-do's had sorting functions.

What is the challenge? I want to use to-do's to manage my team activities What is the impact? Manually sorting by due date is time consuming and can result in missed deadlines Describe your idea Introduce a sort feature to to-do's. My previous sys...
Guest 12 days ago in Knowledge base 2 Future consideration