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Knowledge base

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Allow knowledge bases to be embedded in webpages and products

What is the challenge? Currently you cannot add a knowledge base to a webpage or web-based product. What is the impact? This means users need to navigate to a separate webpage from what they may already be using. Describe your idea Allow ability t...
Chris Quigley 24 days ago in Knowledge base 0 Future consideration

Bulk import from HTML or JSON into notes

What is the challenge? Moving from a different KB source into Aha! Knowledge requires manual copying, pasting, and reformatting. How would you solve it? An import tool that accepts HTML or JSON would speed up this process. What impact would it mak...
Emily Yankush about 2 months ago in Knowledge base / Notes 0 Future consideration

Add ability to add HTML blocks to the KB

What is the challenge? Users who want to further customize their KB contents want more flexibility. What is the impact? This would give KB users more options in terms of the content they can add and how it is presented. Describe your idea Add the ...
Maria Plotkina 6 days ago in Knowledge base 0 Future consideration

Schedule when a document will be published to a KB

What is the challenge? You need to manually publish Knowledge base updates. What is the impact? If you are planning a release or something similar you may want to publish the updates to go out automatically. Describe your idea Add ability to sched...
Chris Quigley 1 day ago in Knowledge base 0 Future consideration

Expand Knowledge Base to enable in-app notifications in MY app

What is the challenge? Updates and notifications to the Knowledge Base rely on a user being logged in to the Knowledge Base itself to see these. What is the impact? Updates won't be shared in the way I want them to be. Describe your idea Users are...
Sophia Papadopoulos 14 days ago in Knowledge base 2 Future consideration

Public Users Watch and Subscribe to Knowledgebase Articles being Published.

What is the challenge? We would like to use Knowledgebase Advanced to track things like User Documentation, FAQs, and Release Notes and make this available publicly. However we need a way to disseminate this information to our users who have want ...
Guest 29 days ago in Knowledge base 0 Future consideration

It would be beneficial if to-do's had sorting functions.

What is the challenge? I want to use to-do's to manage my team activities What is the impact? Manually sorting by due date is time consuming and can result in missed deadlines Describe your idea Introduce a sort feature to to-do's. My previous sys...
Guest about 18 hours ago in Knowledge base 1 Future consideration