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My ideas: Training

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Aha online support should show data configuration to produce report

What is the challenge? When trying to reproduce the reports shown in Aha's online support documentation I sometimes struggle with how to configure the data fields. This is a particular challenge with pivot tables, but happens with all reports. How...
Julia Pence about 2 months ago in Training 0 Future consideration

Create an exhaustive, singular list of all permissions held by an Aha! workspace owner

In the Aha knowledge portal there should be a list of everything a user who is granted "owner" permissions can do. Currently one has to navigate between several lists- such as the one for ideas and roadmaps. Automations, however, isn't a feature o...
Suzie McCarthy 7 months ago in Training 0 Future consideration

Create System field list / Data dictionary

What is the challenge? Aha! has a lot of fields and it is not always clear what they are do or are used for. For example: "record last active" -- This does not just return the date a record was updated but also the date any of its related child re...
Chris Quigley about 2 months ago in Training 0 Future consideration

Track and make available the history of knowledgebase searches a user preforms

Who would benefit? Users, new users What impact would it make? Very helpful in terms of assisting overall learning. Could easily find things that didn't make sense the first time discovered or that retrospectively seem more relevant than expected....
Guest 4 months ago in Training 0 Future consideration

Modern AHA Online academy

Who would benefit? Prospective clients What impact would it make? Major How should it work? You migrate your learning content to an online learning academy, For example https://nowlearning.servicenow.com/ provides a place where interested persons ...
Guest 5 months ago in Training 0 Future consideration

Exam Format

Not being able to easily go backwards and forwards in the exam for the certification program is frustrating. Being able to re-review my work would have been better.
Guest about 1 year ago in Training 0 Future consideration