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Import transcribed audio recordings into empathy sessions

Part of our research ops process includes live, in-person, sessions with single and multiple users which we record and have transcribed. However, bringing those conversations into an Aha! Empathy Session is a BIG pain in that we have to copy/paste...
Andy Shaffer over 2 years ago in Empathy sessions 3 Future consideration

@mention during Empathy sessions

During Empathy sessions, we should be able to @ mention any person who attended or signed up, regardless if they are in attendance
Daniel Lynch 9 months ago in Empathy sessions 0 Future consideration

Private in-app feedback widget

This is a need for us in order to get feedback on our product. We are not interested in a shared feedback widget, but interested in individual feedback from every single user. We don't want to 'spam' our users/customers with feedback from other us...
Julie Jensen almost 2 years ago in In-app feedback 3 Future consideration

Display Polls voting results

Our customers would like to see what is the current Pool result status.
Guest 12 months ago in Polls 0 Future consideration

Polls support playing videos

In addition to mockups and images, it needs to support videos. This would allow us to create polls that give our portal users a short preview of whatever we are trying to get feedback on.
Kelly Sebes almost 2 years ago in Polls 0 Future consideration

Polls can have a comment thread like ideas

It would be great if you can have a discussion on each poll, just like you can on an idea.
Kelly Sebes almost 2 years ago in Polls 1 Future consideration

Reporting for empathy sessions

I would like to be able to run reports to see: How many empathy sessions we have run and when Who was invited and attended The insights, learnings, and ideas that come out of the session Each of the messages sent We can use these report to share w...
Kelly Sebes over 2 years ago in Empathy sessions 1 Future consideration

Explore Ideas by Segment

Who would benefit? Product Managers analyzing ideas What impact would it make? Help to show what ideas segments of clients are interested in How should it work? When using Explore Ideas, allow us to look at ideas only for a specific Segment.
Amanda K 7 months ago in Ideas research 0 Future consideration

Add files in advance for an empathy session

I want the ability to add files to my empathy session before it starts. This will help me queue up important files so they are easily accessible when I need to share them into my session chat.
Nathaniel Collum over 3 years ago in Empathy sessions 0 Future consideration

Pre-populate questions in session

As a moderator of an empathy session, I would like to be able to pre-populate a list of questions so that when the session is started, each question can be quickly added to the discussion at the right time without needing to copy/paste.
Bonnie Trei about 3 years ago in Empathy sessions 0 Future consideration