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Ability to integrate Empathy Sessions into existing customer community portals

When there is an existing and active customer community it can be the best location to engage the customers who would be great participants in an empathy session. Rather than sending a separate invite for them to attend an empathy session somewher...
Bonnie Trei over 2 years ago in Empathy sessions 0 Future consideration

Ability to move comments in an Empathy Session

Want the ability to move comments that may not have been put within the correct thread by the participant.
Bonnie Trei over 2 years ago in Empathy sessions 0 Future consideration

As someone with decent eye sight I find the font size to be too small.

In Aha it is often difficult to read text because the font size is too small. My eye sight is quite good. It must be especially hard for people with poor eyesight.
Guest over 1 year ago in Ideas research 0 Future consideration

Add option to anonymize users in empathy sessions

It would be helpful to have an option to hide names in an empathy session in order to protect sensitive information shared by participants.
Guest almost 2 years ago in Empathy sessions 0 Future consideration

Include proxy votes in imported participants in empathy sessions

When inviting customers to participate in an empathy session, contacts from proxy votes should be included.
Shannon Sauvé almost 3 years ago in Empathy sessions 0 Future consideration

Ability to add screenshots to the In-App Feedback

Would love to be able to display a screenshot\image in the subtitle area of the In-App feedback. Example I was using an in app feedback on a page to highlight a new feature on the page. It would be helpful to be able to show a screenshot of the fe...
Guest almost 2 years ago in In-app feedback 0 Future consideration

Ability to manage Ideas portal applications

It would be nice to be able to manage ideas portal applications for the submission widgets.
Andy Shaffer almost 2 years ago in Ideas portal / In-app feedback 0 Future consideration

Sharing Screenshots/Pasted Images in Empathy Sessions

Similar to APP-I-4143 we really need something more efficient within the empathy sessions to either take a screenshot or paste a copied image and add it as an attachment.
Joe Galanti over 2 years ago in Empathy sessions 0 Future consideration

Distribution list for empathy sessions

We have segmented client groups that consist of about 15 client representatives in each group. We have a process where we always review ideas with the members within that group. When scheduling an empathy session, it won't be applicable for us to ...
Mark Eaves over 2 years ago in Empathy sessions / Ideas research 0 Future consideration

Add more details on empathy session poll responses

It would be great to have more details on the participants who respond to empathy session polls. Right now you can only see the name of the participant who voted by hovering over them. It would be really helpful to be able to report off of these r...
Erin Ward over 2 years ago in Empathy sessions 0 Future consideration