Ability to integrate Empathy Sessions into existing customer community portals
When there is an existing and active customer community it can be the best location to engage the customers who would be great participants in an empathy session. Rather than sending a separate invite for them to attend an empathy session somewher...
Bonnie Trei
almost 4 years ago
in Empathy sessions
0
Future consideration
It would be ideal if we could change the empathy session email address to use our own domain so that our customers don't view the email as suspicious and know that it is coming from us. Currently the empathy sessions are sent from feedback@aha.io ...
Jeff Shaffer
3 months ago
in Empathy sessions
1
Future consideration
Gather insights from customer meeting notes and tie them to relevant ideas/roadmap records
What is the challenge? Customer success, sales teams, UX, and researchers will have lengthy discussions and meetings with customers frequently. In these conversations, many insights are gathered that would really benefit product teams as they prio...
Allow disabling the attachments option for any note field in the portal
What is the challenge? I am working on designing an Idea submission form and I figured that when a Note field is selected it comes with attach files option. Attachments option is already available in the description field. What is the impact? Cant...
Guest
10 months ago
in In-app feedback
0
Future consideration
Who would benefit? Align terminology with what we use it for Early adopter/BETA What impact would it make? Make it easier for the team to adopt it How should it work? Custom terminology like other aha! features.
Carl Veillette
about 1 year ago
in Empathy sessions
0
Future consideration
Provide option to select from Aha! users to invite to an empathy session
Who would benefit? Teams who are looking to use empathy sessions for internal collaboration where the majority of invitees are Aha! users What impact would it make? Would allow product teams to facilitate internal collaboration and feedback sessio...
Erin Ward
over 1 year ago
in Empathy sessions
0
Future consideration
Whiteboards are a very visual concept. I would like to be able to see a preview/thumbnail of my whiteboards in the concepts section of the research tab as the title alone might not be enough for me to decide if that is the asset I want to review. ...
Bonnie Trei
almost 2 years ago
in Ideas research
0
Future consideration
Depedendent questions would be the ability to have future questions that are triggered by the previous. Effectively, poll takers would never see all the quesions but rather the relevant ones based on their responses. This would allow a poll taker ...
Martin Baugh
over 2 years ago
in Polls
0
Future consideration